At a Glance
- Tasks: Support Account Managers and enhance customer experiences while managing inquiries and relationships.
- Company: Join Midwich, a leading AV/IT distribution company with exciting growth opportunities.
- Benefits: Enjoy perks like private healthcare, pension schemes, discounts, and career development.
- Other info: Great career growth potential in a fast-paced, collaborative environment.
- Why this job: Be part of a dynamic team and make a real impact in sales and customer service.
- Qualifications: Experience in office administration and customer service, with strong communication skills.
About Us Midwich is a forward-thinking AIM listed organisation, whose international growth projection is both exciting and demanding. Our partners are world leading brands including Samsung, LG, Philips, and Panasonic to name a few and they demand effective marketing that delivers results through sales. Part of Midwich’s future strategy is to continue its successful buy and grow activities, which have traditionally been led by the Group Managing Director. As one of the leading AV/IT distribution Companies in the UK, we offer a range of exciting career paths in Sales, Business Management, Finance, Marketing and Logistics to name but a few.
About the Role We are excited to offer a fantastic opportunity for a highly organised and sales-focused professional to join our dynamic Managed Accounts Sales team as an Assistant Account Manager. The new Assistant Account Manager will be working closely with our Account Manager’s and external customers to provide vital support in order to develop and close business opportunities, as well as providing a seamless customer experience.
What you will be doing in this role
- Supporting the Account Manager’s and external Account Director’s with account activity.
- Managing incoming customer enquiries via phone and email, ensuring timely and professional responses.
- Assisting in the resolution of customer issues to maintain high satisfaction levels.
- Handling pricing and stock management under the guidance of the Account Manager’s and external Account Director’s.
- Updating customer records and interactions in CORE and other Midwich CRM systems.
- Actioning daily reports, including “allocated not picked” and “back orders.”
- Taking ownership of specific customer relationships to build trust and loyalty.
- Proactively identifying opportunities to improve processes and customer experience.
- Developing strong product knowledge to support customer conversations and internal collaboration.
- Occasional order processing when required.
- Covering full Account Manager duties during short-term absences.
- Performing general administrative duties to support the team.
- Participating in ad hoc projects as needed.
What you will bring to the role
- Office / Administration experience.
- Customer Service experience.
- Great working knowledge of Office 365.
- Excellent communication skills.
- Relationship building, including engagement and management.
- Strong organisational skills and attention to detail.
- Ability to work collaboratively in a fast-paced environment.
- A desire to learn and build a career within Sales.
Why you should work here
- Contributory Pension Scheme
- Private Health Care
- Permanent Health Scheme
- Life Cover
- Profit Related Pay
- Paid Sickness Leave
- Staff Purchase Scheme
- Discounts from Local Businesses (dependant on location)
- Recruitment Finder’s Fee
- Employee Assistance Programme (EAP)
- Reduced Gym Membership (dependant on location)
- Cycle to Work Scheme
- Free Car Parking
- Shares Programme
Midwich Group is an equal opportunity employer and welcomes applicants from all backgrounds.
Closing Date 31st August 2026
#J-18808-LjbffrAssistant Account Manager in Diss employer: Midwich Limited
Midwich Limited is an excellent employer, offering a dynamic work environment at our Innovation House in Bracknell. We prioritise employee growth through comprehensive training and development opportunities, while fostering a collaborative culture that values teamwork and safety. Join us to be part of a forward-thinking company that rewards hard work and dedication with competitive benefits and a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Account Manager in Diss
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Assistant Account Manager at Midwich Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Midwich Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Assistant Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Assistant Account Manager in Diss
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Midwich Limited:When writing your cover letter, make sure to tailor your message specifically for Midwich Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Midwich Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Midwich Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Midwich Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Midwich Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
