At a Glance
- Tasks: Support Account Managers in developing business opportunities and ensuring customer satisfaction.
- Company: Join Midwich, a leading AV/IT distribution company with exciting growth prospects.
- Benefits: Enjoy a contributory pension, private healthcare, discounts, and more.
- Other info: Dynamic team environment with opportunities for career growth.
- Why this job: Gain valuable experience in sales while working with top global brands.
- Qualifications: Office and customer service experience, plus strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Midwich is a forward-thinking AIM listed organisation, whose international growth projection is both exciting and demanding. Our partners are world leading brands including Samsung, LG, Philips, and Panasonic to name a few and they demand effective marketing that delivers results through sales. Part of Midwich’s future strategy is to continue its successful buy and grow activities, which have traditionally been led by the Group Managing Director. As one of the leading AV/IT distribution Companies in the UK, we offer a range of exciting career paths in Sales, Business Management, Finance, Marketing and Logistics to name but a few.
About the Role
We are excited to offer a fantastic opportunity for a highly organised and sales-focused professional to join our dynamic Managed Accounts - Education Sales team as an Assistant Account Manager. This position is offered on a 12 month Fixed-Term Contract (FTC) basis to provide maternity leave cover. The new Assistant Account Manager will be working closely with our Account Managers and external customers to provide vital support in order to develop and close business opportunities, as well as providing a seamless customer experience.
What you will be doing in this role:
- Supporting the Account Managers and external Account Directors with account activity.
- Managing incoming customer enquiries via phone and email, ensuring timely and professional responses.
- Assisting in the resolution of customer issues to maintain high satisfaction levels.
- Handling pricing and stock management under the guidance of the Account Managers and external Account Directors.
- Updating customer records and interactions in CORE and other Midwich CRM systems.
- Actioning daily reports, including 'allocated not picked' and 'back orders'.
- Taking ownership of specific customer relationships to build trust and loyalty.
- Proactively identifying opportunities to improve processes and customer experience.
- Developing strong product knowledge to support customer conversations and internal collaboration.
- Occasional order processing when required.
- Covering full Account Manager duties during short-term absences.
- Performing general administrative duties to support the team.
- Participating in ad hoc projects as needed.
What you will bring to the role:
- Office / Administration experience.
- Customer Service experience.
- Great working knowledge of Office 365.
- Excellent communication skills.
- Relationship building, including engagement and management.
- Strong organisational skills and attention to detail.
- Ability to work collaboratively in a fast-paced environment.
- A desire to learn and build a career within Sales.
Why you should work here:
- Contributory Pension Scheme
- Private Health Care
- Permanent Health Scheme
- Life Cover
- Profit Related Pay
- Paid Sickness Leave
- Staff Purchase Scheme
- Discounts from Local Businesses (dependant on location)
- Recruitment Finder's Fee
- Employee Assistance Programme (EAP)
- Reduced Gym Membership (dependant on location)
- Cycle to Work Scheme
- Free Car Parking
- Shares Programme
This is a fantastic opportunity, so if you think you have got what we are looking for, please apply now. Midwich Group is an equal opportunity employer and welcomes applicants from all backgrounds. If you meet the qualifications and are interested in this opportunity, please submit your CV and cover letter for consideration.
Assistant Account Manager (12 month FTC) in Diss employer: Midwich Limited
Midwich is an exceptional employer that fosters a dynamic and inclusive work culture, offering a range of benefits including a contributory pension scheme, private healthcare, and opportunities for professional growth within the AV/IT distribution sector. Located in a vibrant area, employees enjoy discounts from local businesses and access to wellness programmes, making it an ideal place for those seeking meaningful and rewarding careers in sales and account management.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Account Manager (12 month FTC) in Diss
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections, so hit up local networking events! These gatherings are a goldmine for temporary roles, allowing us to meet potential employers like Midwich Limited in person and leave a memorable impression.
✨Leverage Industry-Specific Job Boards
Jump onto job boards tailored for sales roles like SalesGravy or AngelList. Temporary positions often pop up there, so keep your eyes peeled and apply directly to roles that excite you — this could fast-track your application with companies like Midwich Limited.
✨Perfect Your Elevator Pitch
In sales, we know how crucial first impressions are. Craft a snappy elevator pitch that highlights your strengths and your interest in temporary roles. That way, when you meet someone from Midwich Limited or another potential employer, you’re ready to wow them on the spot!
✨Follow Up and Stay Engaged
After applying for a temporary position, don’t sit back and wait! Shoot a follow-up email about a week later. This shows your enthusiasm for the role at Midwich Limited and helps keep you on their radar — you might just make the right kind of noise!
We think you need these skills to ace Assistant Account Manager (12 month FTC) in Diss
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at Midwich Limited and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at Midwich Limited!
How to prepare for a job interview at Midwich Limited
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at Midwich Limited. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
✨Highlight Flexibility and Adaptability
Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. Midwich Limited will want to know you're ready to hit the ground running.
✨Showcase Your Network and Collaborations
Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit Midwich Limited. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
