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- Tasks: Lead process improvements and collaborate with teams to enhance operational efficiency.
- Company: Join ShipBob, a fast-growing tech company revolutionising supply chain solutions.
- Benefits: Enjoy medical benefits, life assurance, and a pension scheme.
- Why this job: Make a real impact in a dynamic environment while growing your leadership skills.
- Qualifications: 3-5 years in operations or process improvement; degree in a technical field preferred.
- Other info: Remote role with travel opportunities across the UK, US, and Australia.
The predicted salary is between 36000 - 60000 £ per year.
As a member of the ShipBob Team, you will...
Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.
Location: Remote – United Kingdom with the ability to travel regularly to fulfillment and hub sites in Manchester and Birmingham, UK, and travel to the US and Australia as needed. Travel required: Up to 80% travel expectations.
Role Description: As the Process Engineering Manager at ShipBob, you will implement the operational processes within defined functions (Inbound, Outbound, VAS/B2B). You will lead the development of new processes and guide incremental improvements at both the people/process level and within the Warehouse Management System (WMS). Acting as a bridge between Product/Engineering teams and Operators, you will advocate for quality and the merchant experience, influencing functional design and roadmap prioritization. Your communication and implementation scope includes both ShipBob-owned sites and partner-run facilities. This role reports to the Sr. Manager, Process Engineering, who also serves as the backup for this role.
What you’ll do:
- Collaborate with Operations and Product leaders to design and roadmap changes to core operational functions.
- Utilize data to drive decision-making within operational processes and improvements.
- Develop and implement standardized operating procedures (SOPs), stakeholder communication, and operational rollouts.
- Communicate procedure changes clearly to the Operations team.
- Work with Operations leaders to develop and manage plans for new processes.
- Organize and lead training sessions for team members.
- Plan detailed schedules for process rollouts.
- Collect and relay feedback from operators to the product team.
- Manage transitions and certify employees through a Training Certification program.
- Deliver comprehensive reports to track progress and identify areas for improvement.
- Travel regularly to fulfillment and hub sites to observe processes and establish training sessions.
- Comply to all food safety and compliance policies and regulations.
- Perform additional duties and responsibilities as needed.
What you’ll bring to the table:
- 3-5 years of experience in Fulfillment Operations, Process Improvement, and/or Program Management.
- Bachelor’s Degree, ideally in Engineering, Mathematics, or a similarly technical field.
- Experience with LEAN/Six Sigma in production environments.
- Established track record of taking ownership and driving results, especially in highly ambiguous situations.
- High degree of curiosity, problem solving, and initiative.
- Excellent written and verbal communication with an audience of Senior company leaders.
- A passion to grow as a leader and influence the ShipBob network and direction of ShipBob Operations.
Perks & Benefits:
- Medical and Wellness Benefits
- Life Assurance
- Income Protection
- Pension Scheme
About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.
About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in‑class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in‑house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest‑growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
Process Engineering Manager in Manchester employer: Midwest Startups
Contact Detail:
Midwest Startups Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Engineering Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ShipBob on LinkedIn. Ask them about their experiences and any tips they might have for landing the Process Engineering Manager role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by diving deep into ShipBob’s culture and values. They love ownership and innovation, so think of examples from your past where you took initiative and drove results. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online platforms to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ShipBob family. Keep an eye on the roles that pop up and don’t hesitate to apply!
We think you need these skills to ace Process Engineering Manager in Manchester
Some tips for your application 🫡
Show Your Ownership Mindset: When writing your application, make sure to highlight instances where you've taken ownership of projects or initiatives. We love candidates who can demonstrate their proactive approach to problem-solving and innovation.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and how they relate to the role. We appreciate transparency and clarity, so don’t be afraid to show us your communication skills!
Tailor Your Application: Make sure to customise your application for the Process Engineering Manager role. Reference specific responsibilities from the job description and explain how your background aligns with them. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Midwest Startups
✨Understand the Ownership Mindset
Before your interview, take some time to reflect on how you can demonstrate an ownership mindset. Think of specific examples where you've taken initiative in past roles, especially in complex situations. This will show that you align with ShipBob's values and are ready to tackle challenges head-on.
✨Prepare for Collaboration Questions
Since collaboration is key at ShipBob, be ready to discuss your experiences working with peers and leaders. Prepare anecdotes that highlight your ability to communicate effectively and support team success. This will help you illustrate how you can contribute to a high-performance culture.
✨Showcase Your Problem-Solving Skills
Given the focus on continuous improvement, come prepared with examples of how you've used data to drive decision-making in operational processes. Highlight any experience with LEAN or Six Sigma methodologies, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your curiosity about the role and the company. Inquire about the current challenges the team faces or how they measure success in process improvements. This demonstrates your genuine interest and proactive approach.