At a Glance
- Tasks: Lead and support teams providing care for individuals with learning disabilities and mental health needs.
- Company: Join Midway Care Group, a trusted provider of person-centred care in the community.
- Benefits: Earn up to £53,600, enjoy 33 days leave, and access ongoing training.
- Other info: Empathetic culture focused on personal growth and teamwork.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: 3 years in multi-site management and 2 years in LD or mental health support preferred.
The predicted salary is between 53600 - 53600 £ per year.
Join Our Team as an Operations Manager at Midway Care Group!
About Us: Midway Care Group specialises in providing exceptional services for individuals with learning disabilities, mental health and additional needs. We collaborate closely with individuals, families, and service commissioners to support people in living within the community, whether in transitional residential services or supported living arrangements.
Our Mission: We aim to offer specialised residential and transitional services in an environment where rights, independence, and choice are paramount. We pride ourselves on delivering person-centred care and support that is both flexible and responsive.
The Opportunity: We are excited to offer a fantastic opportunity to join our expanding organisation as an Operations Manager. You will oversee our Supported Living and Residential services across the Birmingham, Solihull, Worcestershire & Wolverhampton. We are looking for a hands-on Operations Manager that will regularly visit services and coach the Locality Managers.
Role Overview
- Position: Operations Manager
- Hours: Full-time (37.5 hours per week, with flexibility for evenings and weekends)
- Reporting to: Regional Operations Director
About The Role
Key Responsibilities:
- Provide day-to-day leadership to a team of Locality Managers supporting adults with learning disabilities, complex care needs, and challenging behaviours.
- Ensure personalised services that adapt to the changing needs of the individuals we support.
- Maintain high standards of care and compliance.
- Travel between services to ensure quality and support.
- Hold CQC registration for some homes.
- Spend at least 4 days per week in services, mentoring and coaching managers to achieve operational excellence.
Requirements:
- Collaborate with Operational Managers to create and implement improvement plans for at-risk services.
- Lead the rollout of improvement plans, ensuring compliance and progress toward targets.
- Drive best practices and compliance by managing high-standard quality assurance across homes and services.
- Monitor safety and welfare protocols for vulnerable adults, responding urgently to concerns as needed.
- Partner with the Quality Director to identify and implement solutions for high-risk services.
- Develop targeted improvement plans with clear actions and timelines, based on a thorough analysis of issues.
- Lead on service improvement plans, monitoring those identified with shortfalls on a weekly and/or monthly basis.
- Personally lead crisis management and short-term oversight for services in need, supporting managers directly.
- Ensure clarity and team member buy-in on all improvement initiatives.
Competitive salary up to £53,600 (dependent on experience) including Car Allowance.
33 days of annual leave, including Bank Holidays.
Genuine career progression opportunities within a growing organisation.
On-call support and ongoing training and development.
Are you a dynamic and forward-thinking individual looking for a new challenge? If so, we want to hear from you! Don’t delay—apply today!
Criteria
Required Criteria:
- Multi site Residential or Supported Living Management: 3 years (preferred)
- LD and or Mental Health support Management: 2 years (preferred)
- British Driving Licence (required)
Desired Criteria:
- NVQ Level 5 in health and Social Care (preferred)
About The Company: Midway Care Group is a specialist provider of care for individuals with learning disabilities, autism, and mental health challenges. Focused on person-centered care, the company creates environments that empower individuals to lead fulfilling and independent lives. With a passionate team and a dedication to continuous improvement, Midway Care Group has established itself as a trusted provider in the community.
Company Culture: At Midway Care Group, our culture is driven by empathy, respect, and a commitment to personal growth. We believe in fostering a collaborative and supportive environment where both our staff and the individuals we care for can thrive. Continuous learning, teamwork, and open communication are at the heart of everything we do, ensuring that everyone feels valued and empowered to make a difference in people’s lives.
Company Benefits:
- Competitive pay
- Extensive opportunities for professional development and career progression
- Work-life balance with flexible working arrangements
- Supportive and inclusive environment
- Employee development programs
- Referral bonus
- Long service recognition
- Free parking or Discounted parking
- Annual performance review
- Culture of recognition
- On the job learning
- Progression opportunities
Operations Manager, Birmingham & Surrounding Areas, Up To £53,600 Per Annum employer: Midway Care
Midway Care Group is an exceptional employer dedicated to providing person-centred care for individuals with learning disabilities and mental health challenges. With a strong focus on employee growth, we offer extensive professional development opportunities, a supportive work culture, and a commitment to work-life balance, making it an ideal place for passionate individuals to thrive in their careers while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager, Birmingham & Surrounding Areas, Up To £53,600 Per Annum
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Midway Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Midway Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Midway Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Midway Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Operations Manager, Birmingham & Surrounding Areas, Up To £53,600 Per Annum
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Midway Care:Before hitting send, make sure to tailor your application specifically to Midway Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Midway Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
