At a Glance
- Tasks: Keep Midsummer Place sparkling clean and create a joyful experience for customers.
- Company: Join a vibrant team at Midsummer Place in Milton Keynes.
- Benefits: Flexible hours, training provided, and a chance to be a customer service ambassador.
- Other info: Opportunity for growth and learning in a supportive team.
- Why this job: Make a real impact on customer experiences while working in a fun environment.
- Qualifications: No prior experience needed, just a passion for cleanliness and great service.
The predicted salary is between 20000 - 25000 £ per year.
An exciting opportunity has arisen for the right person.
At Midsummer Place we aim to create a compelling, joyful experience for our customers, which in turn means that they stay longer and return more often to our centres. This helps our retailers flourish by increasing footfall and spend.
The purpose of an Environmental Services Housekeeper role is to work with other team members to clean all areas as required in a safe and efficient manner. You are responsible for the day-to-day cleaning of agreed areas set by your Team Leader/ Manager. Training will be provided on all relevant machinery required within your role, with the expectation that these are well always maintained and used in a professional manner.
You will have the ability to work both individually and within a team. You will be capable of carrying out your duties without constant supervision and be proactive in ensuring your area of responsibility always meets the highest standards of safety and cleanliness. You will also be one of our Customer Service ambassadors, providing world class service to all customers, retailers and contractors.
Key Responsibilities- To comply with all the health and safety procedures for the department – COSHH, SSOW, Risk assessments, SOPs, TBT and PPE.
- To communicate and liaise with Team Leaders and colleagues to ensure a smooth running of the department.
- To service, clean and maintain all relevant areas, ensuring that safety and cleanliness is of the highest standard.
- To report any maintenance defects relating to the building and its fixtures and fittings.
- To operate machinery in accordance with operating manual and training.
- To clean all required touchpoints every hour.
- To be flexible and willing to change shifts for business needs.
- Waste; sorting into appropriate waste streams and to assist in bin room when required.
- To attend meetings and training provided by the trainer on all operational subjects.
- Have pride in your own appearance and the centre.
- You must be aware of your own responsibilities and adhere to company policies and procedures.
- Any other reasonable task requested by a member of the supervisory/ management team.
- Essential: Ability to demonstrate and deliver world class-service.
- Desirable: Minimum of 1-year cleaning experience.
- Ability to deliver world class service.
- Knowledge of environmental practices and recycling methods.
- Knowledge of COSHH and Health and Safety.
Working Hours: 32 hours/week
Housekeeper in Milton Keynes employer: Midsummer Place
At Midsummer Place, we pride ourselves on fostering a vibrant and supportive work environment where our team members can thrive. As a Housekeeper, you will not only play a crucial role in maintaining the highest standards of cleanliness and safety but also have access to comprehensive training and development opportunities that empower you to grow within the company. Located in the heart of Milton Keynes, we offer a dynamic workplace that values teamwork, customer service excellence, and a commitment to sustainability, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, check out Midsummer Place's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to housekeeping and customer service. We want you to feel confident when discussing your experience and how you can deliver that world-class service they’re after.
✨Tip Number 3
Dress to impress! Make sure you look tidy and professional for your interview. First impressions matter, and showing pride in your appearance reflects the standards you’ll uphold as a Housekeeper.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Housekeeper in Milton Keynes
Some tips for your application 🫡
Show Your Cleaning Skills:When you’re writing your application, make sure to highlight any previous cleaning experience you have. We want to see how you can bring your skills to our team and maintain those high standards of cleanliness we pride ourselves on.
Be a Customer Service Star:Remember, you’ll be one of our Customer Service ambassadors! Use your application to showcase any experience you have in providing excellent service. We love candidates who can connect with customers and make their experience joyful.
Know Your Health and Safety:Familiarise yourself with health and safety practices, especially COSHH and risk assessments. Mentioning your knowledge in these areas will show us that you take safety seriously and are ready to comply with our procedures.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Midsummer Place
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Housekeeper at Midsummer Place. Familiarise yourself with health and safety procedures, COSHH regulations, and the importance of cleanliness and customer service. This will show that you're serious about the role and ready to contribute.
✨Showcase Your Experience
If you have previous cleaning experience, be prepared to discuss specific examples of your work. Highlight any situations where you maintained high standards of cleanliness or provided excellent customer service. This will help demonstrate your capability to meet their expectations.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your interest in the position and helps you gauge if it's the right fit for you.
✨Dress the Part
Since you'll be representing the company as a Customer Service ambassador, make sure to dress smartly for the interview. A neat appearance reflects your understanding of the importance of presentation in the role and sets a positive tone for the meeting.
