At a Glance
- Tasks: Provide IT support to schools, resolving issues and rolling out new systems.
- Company: Join the Midsomer Norton Schools Partnership, a growing and dynamic team.
- Benefits: Enjoy 26 days annual leave, pension scheme, and discounts for education professionals.
- Other info: Fast-paced environment with opportunities for growth and a friendly team atmosphere.
- Why this job: Make a real impact in schools while developing your IT and customer service skills.
- Qualifications: Passion for IT and a full driver's licence required.
The predicted salary is between 28142 - 31022 £ per year.
Role: 1st Line IT Technician
Location: South Somerset Hub (Covering schools across Yeovil, Glastonbury, Castle Cary and Taunton)
Closing Date: 14th June 2026
Hours: 37 per week, Monday to Friday, all year around
Salary: Grade 5 and scale point 11 - 17, £14.59 - £16.08 per hour, £28,142 - £31,022
Are you passionate about IT and providing exceptional support to customers? Do you thrive in a dynamic, fast-paced environment and relish the opportunity to be part of a rapidly growing department? If so, you'll be delighted to know that the Midsomer Norton Schools Partnership is on the lookout for IT Support Specialists with a diverse skill set and a strong foundation in various IT support situations.
As an integral member of our Central IT team, you'll have the rewarding responsibility of assisting our schools across the South Somerset area with their IT needs. From resolving IT issues to assisting in rolling out new IT systems for optimal performance, your role will be multifaceted and impactful. The duties are varied and no two days will be the same. You'll be actively engaged in providing both on-site and remote support, providing effective IT support to teaching and learning, and collaborating with various departments and schools to provide the best IT service. A full drivers licence is required.
What Awaits You:
- A fulfilling and varied job that will introduce you to diverse hardware and software solutions.
- The unique opportunity to grow and evolve alongside our thriving business while enjoying the camaraderie of our friendly team.
- A platform to refine your customer service and technical skills, making a meaningful difference in our schools.
There are many advantages to working for us including 26 days’ annual leave (rising to 31 after 5 years service) plus bank holidays (pro rata), access to a government pension scheme, sick pay scheme, cycle-to-work scheme, free eye tests and employee assistance helpline. Support staff in schools can also benefit from a range of national discount schemes available to education professionals such as the Blue Light Card offering savings on shopping, travel, and leisure.
We encourage early applications as we reserve the right to close the vacancy prior to the closing date if we receive sufficient applications for the role.
1st Line IT Technician - (South Somerset Hub) in Radstock employer: Midsomer Norton Schools Partnership
The Midsomer Norton Schools Partnership is an exceptional employer, offering a dynamic work environment where IT Technicians can thrive while supporting schools across South Somerset. With a strong focus on employee growth, our team enjoys a variety of benefits including generous annual leave, access to a government pension scheme, and unique discounts tailored for education professionals. Join us to make a meaningful impact in the educational sector while developing your technical and customer service skills in a supportive and friendly atmosphere.
Contact Details:
Midsomer Norton Schools Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 1st Line IT Technician - (South Somerset Hub) in Radstock
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in education. They might have insider info on job openings or even put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or a list of your past IT projects and successes. When you get that interview, you can wow them with real examples of how you've tackled IT challenges.
✨Tip Number 3
Be ready for anything! Brush up on common IT issues and solutions, especially those relevant to schools. The more prepared you are, the more confident you'll feel when answering technical questions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at the Midsomer Norton Schools Partnership.
We think you need these skills to ace 1st Line IT Technician - (South Somerset Hub) in Radstock
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the 1st Line IT Technician role. Highlight any relevant IT support experience and customer service skills, as these are key to what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for IT and how you can contribute to our team. Be sure to mention specific examples of how you've provided exceptional support in the past.
Showcase Your Technical Skills:Don’t forget to include any technical skills or certifications you have that are relevant to the role. Whether it's troubleshooting hardware or software issues, let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing team!
How to prepare for a job interview at Midsomer Norton Schools Partnership
✨Know Your IT Stuff
Brush up on your technical knowledge related to common IT issues and solutions. Be prepared to discuss specific scenarios where you've successfully resolved problems, as this will show your practical experience and understanding of the role.
✨Showcase Your Customer Service Skills
Since this role involves providing support to schools, highlight any previous experience in customer service. Share examples of how you've effectively communicated with users, especially in stressful situations, to demonstrate your ability to handle diverse IT support scenarios.
✨Familiarise Yourself with the Schools
Research the schools you'll be supporting in the South Somerset area. Understanding their unique IT needs and challenges can help you tailor your responses during the interview and show that you're genuinely interested in making a positive impact.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the types of IT systems used, or opportunities for professional development. It shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
