IT Services Administrator: Helpdesk & Asset Management

IT Services Administrator: Helpdesk & Asset Management

Full-Time 29250 - 35750 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide IT support, manage helpdesk requests, and ensure smooth IT operations.
  • Company: Join a supportive team at Midsomer Norton Primary Trust.
  • Benefits: Gain valuable experience, develop your skills, and enjoy a collaborative work environment.
  • Other info: Opportunity for occasional travel between Trust sites.
  • Why this job: Be the go-to person for IT solutions and make a difference in education.
  • Qualifications: ITIL/FITS certification or equivalent, plus two years of IT service experience.

The predicted salary is between 29250 - 35750 £ per year.

Midsomer Norton Primary is seeking an IT Services Administrator to join the Central IT Team at the Trust Head Office.

You will act as the first contact for IT support, triaging requests and ensuring timely updates while supporting day-to-day IT operations.

The role requires ITIL/FITS certification or equivalent experience, at least two years in IT service, strong organisation and communication skills, and a UK driving licence for occasional travel between Trust sites.

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IT Services Administrator: Helpdesk & Asset Management employer: Midsomer Norton Primary

Midsomer Norton Primary is an excellent employer, offering a supportive work culture that values flexibility and employee well-being. With 26 days of annual leave and a government pension scheme, staff are encouraged to maintain a healthy work-life balance while benefiting from opportunities for professional growth within the central finance team.

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Contact Details:

Midsomer Norton Primary Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Services Administrator: Helpdesk & Asset Management

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Midsomer Norton Primary values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Midsomer Norton Primary might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Midsomer Norton Primary!

Direct Apply to Midsomer Norton Primary

Let's not forget to apply directly through the Midsomer Norton Primary website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace IT Services Administrator: Helpdesk & Asset Management

ITIL/FITS Certification
IT Service Management
Organisation Skills
Communication Skills
Helpdesk Support
Asset Management
Triage Requests

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Midsomer Norton Primary.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Midsomer Norton Primary. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Midsomer Norton Primary

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.