At a Glance
- Tasks: Be the friendly face of our school, supporting students and parents with a smile.
- Company: Join Hayesfield Girls' School, a top-achieving and inclusive educational environment.
- Benefits: Enjoy a competitive salary, pension scheme, and access to employee support services.
- Other info: Work term time only, with opportunities for professional growth and training.
- Why this job: Make a real difference in a vibrant school community while developing your skills.
- Qualifications: Good GCSEs in English and Maths, plus experience in a busy office.
The predicted salary is between 25583 - 26403 £ per year.
Hayesfield Girls’ School is seeking to appoint a Receptionist to join their front office team on a full-time basis.
Salary: £25,583-£26,403 per annum, pro rata (Grade 3 SPC 5-7)
Actual salary: £21,980-£22,684 per annum
Working hours: 37 hours per week, term time only plus 5 INSET days
Closing date: Monday, 1st June 2026 at 9am.
Interviews: to be confirmed
The Role
As the first point of contact for parents, students, and visitors, you will act as a key ambassador for the school. You will provide high-quality administrative support, ensuring the front-of-house service is friendly, efficient, and professional at all times.
The key responsibilities are:
- Reception & Customer Focus: Act as the first point of reference for all callers and visitors, resolving enquiries with a helpful and professional manner.
- School Administration: Provide comprehensive admin support, including managing parent communications, maintaining notice boards, and assisting with school publications.
- Data & Systems: Maintain student databases (Arbor) and attendance registers, ensuring pupil records are accurate and confidential.
- Safety & First Aid: Undergo First Aid training to assist students and staff. Act as a coordinator during fire emergencies by managing registers and liaising with the Senior Leadership Team.
- Safeguarding: Maintain a secure site by managing the visitor log and ensuring all contractors and guests are appropriately identified.
Requirements
Essential Requirements
- Education: Good general education including GCSE English and Mathematics (or equivalent).
- Experience: Proven experience working in a busy office environment with a strong customer service ethos.
- Communication: Excellent verbal and written skills, with a confident and professional telephone manner.
- IT Skills: Strong IT literacy with experience using spreadsheets and general office software.
- Personal Attributes: Ability to work under pressure, use initiative, and maintain professional integrity and confidentiality at all times.
Desirable Requirements
- Experience of working within an educational environment.
- Knowledge of the Arbor management information system.
- Relevant qualification in Customer Service or Business Administration.
What we offer:
- An opportunity to be part of a well-respected, top-achieving, and oversubscribed secondary school.
- A dedicated and caring team of professional colleagues.
- Contributory salary pension scheme (Local Government).
- Access to the Cycle to Work scheme and a supportive sick leave scheme.
- Access to the Employee Assistance Programme—a free and confidential support service.
About us:
Hayesfield is a unique and exciting school; it is an oversubscribed Girls’ School with a co-educational Sixth Form with accommodation over two sites. The School is truly comprehensive, serving the whole community. Ofsted recognised our achievements in November 2022 by awarding the School ‘Good’. You are very welcome to read our Ofsted report on our website.
How to apply:
To apply, please complete the Non-Teaching Application Form with a full supporting statement. Please note that we reserve the right to close this vacancy early should we receive sufficient applications.
Safeguarding Statement: Hayesfield Girls' School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
Receptionist in Bath employer: Midsomer Norton Primary
Hayesfield Girls' School is an exceptional employer, offering a supportive and inclusive work environment where you can thrive as a Receptionist. With a commitment to professional development, employees benefit from a dedicated team, access to a contributory pension scheme, and resources like the Employee Assistance Programme, all while contributing to a well-respected educational institution in the beautiful city of Bath.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bath
✨Tip Number 1
Make sure to research Hayesfield Girls' School before your interview. Knowing their values and recent achievements will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact for parents and visitors. Role-play common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Don’t forget to highlight your customer service experience during the interview. Share specific examples of how you've handled difficult situations or provided excellent service in previous roles to demonstrate your suitability for the position.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're tech-savvy and comfortable using online systems, which is a big plus for this role.
We think you need these skills to ace Receptionist in Bath
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the school. A friendly tone can make a big difference.
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your experience aligns with the key responsibilities of the Receptionist role. We love seeing specific examples that demonstrate your skills in action!
Proofread, Proofread, Proofread!:Before hitting send, give your application a thorough read-through. Typos and errors can distract from your message, so let’s keep it professional. A polished application shows attention to detail, which is super important for this role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re following the correct process. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Midsomer Norton Primary
✨Know the School Inside Out
Before your interview, take some time to research Hayesfield Girls' School. Familiarise yourself with their values, recent achievements, and any community initiatives. This will not only show your genuine interest but also help you tailor your responses to align with their ethos.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for parents and visitors. Prepare examples from your past experiences where you've successfully handled enquiries or resolved issues. Highlight your ability to remain calm under pressure and provide excellent service.
✨Brush Up on IT Skills
Since the role requires strong IT literacy, make sure you're comfortable discussing your experience with office software and databases. If you have prior knowledge of the Arbor management information system, mention it! If not, consider doing a quick online tutorial to get familiar with similar systems.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations, like managing a busy reception area or dealing with an emergency. Think through potential scenarios and how you would respond, demonstrating your initiative and professionalism.
