At a Glance
- Tasks: Assist in delivering library services and promote literacy through engaging activities.
- Company: Join a community-focused library team making a difference.
- Benefits: Flexible hours, supportive environment, and opportunities for personal growth.
- Other info: Opportunity to work with children and participate in fun events.
- Why this job: Be part of a vibrant community hub and inspire others to love reading.
- Qualifications: Strong customer service skills and a passion for libraries.
The predicted salary is between 23000 - 26000 £ per year.
Our libraries are at the heart of our communities, and we are looking for creative and enthusiastic people to join our library team. This role consists of assisting in the delivery of a comprehensive range of library services, promoting the aims of the service and taking part in a full range of activities for children and adults to help encourage literacy, learning and social inclusion through library use. We encourage applications from those with a strong customer-focused approach who will contribute to ensuring that our libraries continue to be the focal point for our communities.
Day to day work will be varied and will demand a high quality of customer service at all times. Administrative tasks, supporting users to access the library appropriately, and helping with information, signposting and ICT will be commonplace. Postholders will also be involved in a full range of library events and promotional activities for adults and children, including supporting author visits, creating displays, story-telling and craft activities helping all groups to discover the joy of reading and learning. Library Assistants will also be regularly delivering Bookbug sessions for babies and families, encouraging and supporting literacy through singing, rhymes and stories.
Whilst we recruit to individual branches, staff may occasionally be expected to work at any library if required to. The post holder must provide evidence of competency in literacy and numeracy skills such as a minimum of three Standard Grade level 3 passes, including English and Mathematics, or an SVQ2 or equivalent. The European Computer Driving Licence is a desirable qualification for this position. Relevant experience in a library or customer service role is desirable.
The jobholder should be flexible with good communication and team working skills. You must have an interest in the Library Service and a commitment to the provision of an efficient and customer-focused service. Knowledge of different types of software and use of the internet is required in order to assist users with associated computer equipment.
This post is considered Regulated Work with Children under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children. Successful candidates will require PVG Scheme membership for Regulated Work with Children. You will be required to join the Scheme or undergo a PVG Scheme Update check prior to commencing employment with Midlothian Council, the cost of which will be met by you.
If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email recruitment@midlothian. Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child, you are eligible for a guaranteed interview if you meet the essential criteria for the post.
Library Assistant (Permanent) in Glasgow employer: Midlothian Council
Contact Detail:
Midlothian Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant (Permanent) in Glasgow
✨Tip Number 1
Get to know the library scene! Visit local libraries, chat with staff, and understand their services. This will not only give you insights but also show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with current library assistants or attend library events. Building relationships can lead to insider info about job openings and even recommendations.
✨Tip Number 3
Show off your skills! Prepare a mini portfolio showcasing any relevant experience, like customer service roles or community activities. Bring it along to interviews to impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Library Assistant (Permanent) in Glasgow
Some tips for your application 🫡
Show Your Passion for Libraries: When writing your application, let us see your enthusiasm for libraries! Share any experiences you've had that highlight your love for reading, learning, and community engagement. This will help us understand why you’d be a great fit for our library team.
Highlight Customer Service Skills: Since this role is all about providing top-notch customer service, make sure to showcase your relevant experience. Talk about times when you’ve gone above and beyond to help someone, whether in a library or another customer-focused environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to easily see how your skills and experiences align with what we’re looking for, so make it easy for us to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Midlothian Council
✨Know Your Library Services
Before the interview, take some time to familiarise yourself with the library services offered by the organisation. Understand their mission and how they engage with the community. This will help you demonstrate your enthusiasm and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Customer Service Skills
Since this role requires a strong customer-focused approach, think of specific examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled challenging situations and what you did to ensure a positive experience for users.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle various scenarios in the library, such as assisting a child with a book or helping an adult navigate the ICT resources. Practise your responses to these types of questions so you can showcase your problem-solving skills and creativity during the interview.
✨Demonstrate Your Passion for Literacy and Learning
As a Library Assistant, you'll be promoting literacy and learning. Share your personal experiences with reading and how you believe libraries can impact communities. Discuss any relevant activities you've been involved in, like storytelling or crafting, to illustrate your commitment to fostering a love for reading.