At a Glance
- Tasks: Assist in delivering library services and promote literacy through engaging activities.
- Company: Join a community-focused library team making a difference.
- Benefits: Flexible hours, supportive environment, and opportunities for personal growth.
- Other info: Great chance to gain experience in a dynamic and rewarding role.
- Why this job: Be part of a vibrant community hub and inspire others to love reading.
- Qualifications: Strong customer service skills and a passion for libraries.
The predicted salary is between 23000 - 26000 € per year.
Our libraries are at the heart of our communities, and we are looking for creative and enthusiastic people to join our library team. This role consists of assisting in the delivery of a comprehensive range of library services, promoting the aims of the service and taking part in a full range of activities for children and adults to help encourage literacy, learning and social inclusion through library use. We encourage applications from those with a strong customer-focused approach who will contribute to ensuring that our libraries continue to be the focal point for our communities.
Day to day work will be varied and will demand a high quality of customer service at all times. Administrative tasks, supporting users to access the library appropriately, and helping with information, signposting and ICT will be commonplace. Postholders will also be involved in a full range of library events and promotional activities for adults and children, including supporting author visits, creating displays, story-telling and craft activities helping all groups to discover the joy of reading and learning. Library Assistants will also be regularly delivering Bookbug sessions for babies and families, encouraging and supporting literacy through singing, rhymes and stories.
Whilst we recruit to individual branches, staff may occasionally be expected to work at any library if required to. The post holder must provide evidence of competency in literacy and numeracy skills such as a minimum of three Standard Grade level 3 passes, including English and Mathematics, or an SVQ2 or equivalent. The European Computer Driving Licence is a desirable qualification for this position. Relevant experience in a library or customer service role is desirable.
The jobholder should be flexible with good communication and team working skills. You must have an interest in the Library Service and a commitment to the provision of an efficient and customer-focused service. Knowledge of different types of software and use of the internet is required in order to assist users with associated computer equipment.
This post is considered Regulated Work with Children under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children. Successful candidates will require PVG Scheme membership for Regulated Work with Children. You will be required to join the Scheme or undergo a PVG Scheme Update check prior to commencing employment with Midlothian Council, the cost of which will be met by you.
If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email recruitment@midlothian.
Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child, you are eligible for a guaranteed interview if you meet the essential criteria for the post.
Library Assistant - Libraries in Glasgow employer: Midlothian Council
Midlothian Council is an excellent employer, offering a supportive and community-focused work environment for Library Assistants at Penicuik Library. With a commitment to employee growth and development, staff are encouraged to engage in various library activities that promote literacy and social inclusion, while enjoying the benefits of flexible working patterns and a strong emphasis on teamwork. The council's ongoing transformation provides unique opportunities for career advancement and involvement in meaningful community initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant - Libraries in Glasgow
✨Tip Number 1
Get to know the library scene! Visit local libraries, chat with staff, and understand their services. This will not only give you insights but also show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with library professionals on LinkedIn or attend community events. Building relationships can lead to insider info about job openings and even recommendations.
✨Tip Number 3
Show off your skills! Prepare a portfolio showcasing any relevant experience, like events you've organised or customer service roles. This will help you stand out during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our library services.
We think you need these skills to ace Library Assistant - Libraries in Glasgow
Some tips for your application 🫡
Show Your Passion for Libraries:When writing your application, let your enthusiasm for libraries shine through! Share any experiences you've had that highlight your love for reading, learning, and community engagement. We want to see how you can contribute to making our libraries a vibrant hub for everyone.
Highlight Customer Service Skills:Since this role is all about providing top-notch customer service, make sure to emphasise your experience in this area. Whether it's helping someone find a book or assisting with ICT, we need to know how you’ve gone above and beyond for customers in the past.
Be Specific About Your Skills:Don’t just list your qualifications; explain how they relate to the job! If you have experience with literacy programmes or running events, tell us about it. We’re looking for candidates who can bring their unique skills to our library team.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s quick and easy, and ensures your application gets to the right place. Plus, you’ll be one step closer to joining our fantastic library team!
How to prepare for a job interview at Midlothian Council
✨Know Your Library Services
Before the interview, take some time to familiarise yourself with the library services offered by the organisation. Understand their community initiatives and how they promote literacy and learning. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since this role requires a strong customer-focused approach, prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or helped someone find what they needed, as these stories will highlight your suitability for the position.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as assisting a child during a Bookbug session or managing a busy day at the library. Practise your responses to these scenarios, focusing on your communication skills and ability to engage with different age groups.
✨Demonstrate Your Team Spirit
As a Library Assistant, you'll be part of a team, so it's important to convey your teamwork skills during the interview. Share examples of how you've collaborated with others in previous roles, and express your enthusiasm for working together to create a welcoming environment for library users.
