At a Glance
- Tasks: Assist in delivering library services and promote literacy through engaging activities.
- Company: Join a community-focused library team making a difference.
- Benefits: Flexible hours, competitive salary, and a chance to inspire others.
- Other info: Great opportunity for personal growth and to make lasting community connections.
- Why this job: Be part of a vibrant community and help others discover the joy of reading.
- Qualifications: Strong customer service skills and a passion for literacy are essential.
The predicted salary is between 13928 - 13928 £ per year.
Our libraries are at the heart of our communities, and we are looking for creative and enthusiastic people to join our library team. This role consists of assisting in the delivery of a comprehensive range of library services, promoting the aims of the service and taking part in a full range of activities for children and adults to help encourage literacy, learning and social inclusion through library use. We encourage applications from those with a strong customer-focused approach who will contribute to ensuring that our libraries continue to be the focal point for our communities.
Day to day work will be varied and will demand a high quality of customer service at all times. Administrative tasks, supporting users to access the library appropriately, and helping with information, signposting and ICT will be commonplace. Postholders will also be involved in a full range of library events and promotional activities for adults and children, including supporting author visits, creating displays, story-telling and craft activities helping all groups to discover the joy of reading and learning. Library Assistants will also be regularly delivering Bookbug sessions for babies and families, encouraging and supporting literacy through singing, rhymes and stories.
Whilst we recruit to individual branches, staff may occasionally be expected to work at any library if required to.
KNOWLEDGE
The post holder must provide evidence of competency in literacy and numeracy skills such as a minimum of three Standard Grade level 3 passes, including English and Mathematics, or an SVQ2 or equivalent. The European Computer Driving Licence is a desirable qualification for this position. Relevant experience in a library or customer service role is desirable. The jobholder should be flexible with good communication and team working skills. You must have an interest in the Library Service and a commitment to the provision of an efficient and customer-focused service. Knowledge of different types of software and use of the internet is required in order to assist users with associated computer equipment.
CLOSING DATE - 31st May 2026
INTERVIEW DATE - 18th June 2026
Responsibilities
This post is considered Regulated Work with Children under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children. Successful candidates will require PVG Scheme membership for Regulated Work with Children. You will be required to join the Scheme or undergo a PVG Scheme Update check prior to commencing employment with Midlothian Council, the cost of which will be met by you.
If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email recruitment@ to discuss with a member of the Recruitment Team stating the post reference number.
Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you.
If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child, you are eligible for a guaranteed interview if you meet the essential criteria for the post.
Community Library Assistant: Inspire Reading & Learning in Glasgow employer: Midlothian Council
Midlothian Council is an excellent employer, offering a supportive and community-focused work environment at Penicuik Library. With a commitment to employee growth and development, staff are encouraged to engage in various library activities that promote literacy and social inclusion, making every day rewarding and meaningful. The council values creativity and teamwork, ensuring that employees can thrive while contributing to the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Community Library Assistant: Inspire Reading & Learning in Glasgow
✨Tip Number 1
Get to know the library scene! Visit local libraries, chat with staff, and understand their community needs. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Library Assistant, like helping someone find a book or assisting with ICT issues. This will boost your confidence and prepare you for those tricky interview questions.
✨Tip Number 3
Show off your creativity! Think of fun ideas for library events or activities that promote reading and learning. Bring these ideas to the interview to demonstrate your enthusiasm and how you can contribute to the library's mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy, which is a big plus for this role. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Community Library Assistant: Inspire Reading & Learning in Glasgow
Some tips for your application 🫡
Show Your Passion for Libraries:When writing your application, let your enthusiasm for libraries shine through! Share any experiences you've had that demonstrate your love for reading and learning, as well as how you can contribute to our community-focused library services.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the job description. We want to see how your customer service skills and teamwork abilities will help us create a welcoming environment for all library users.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will make it easier for us to see your qualifications and understand why you're a great fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way to ensure we receive your details and can process your application smoothly. Plus, it shows you're tech-savvy, which is a bonus for this role!
How to prepare for a job interview at Midlothian Council
✨Know Your Library Services
Before the interview, take some time to familiarise yourself with the library services offered in your community. Understand their mission and how they promote literacy and learning. This will help you demonstrate your enthusiasm and knowledge during the interview.
✨Showcase Your Customer Service Skills
Since this role requires a strong customer-focused approach, think of specific examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle various scenarios, such as assisting a child with a book selection or managing a busy event. Practise your responses to these types of questions so you can convey your problem-solving skills and creativity.
✨Express Your Passion for Reading and Learning
Let your passion for reading and learning shine through in your answers. Share your favourite books or authors and explain why they inspire you. This personal touch can make a lasting impression on the interviewers.