At a Glance
- Tasks: Supervise staff and manage operations at the Midlothian Snowsports Centre.
- Company: Join Midlothian Council, committed to transforming local services.
- Benefits: Competitive salary of £32,554.06, plus job security and career growth.
- Other info: Permanent position with flexible working hours and opportunities for professional development.
- Why this job: Make a difference in your community while enjoying a dynamic work environment.
- Qualifications: Higher Grade passes in English and Maths, First Aid certificate, and IT skills.
The predicted salary is between 28757 - 35147 £ per year.
KNOWLEDGE: A Higher level of academic qualification is also required including Higher Grade passes in English and Maths or Arithmetic or demonstrable evidence of competencies in this area as an alternative. The post holder must hold a recognised First Aid certificate. Experience of staff supervision and utilising IT packages, including Word and Excel software is also required. A leisure management or management qualification in a relevant subject is desirable. To be competent in the post s/he must have a thorough working knowledge and sound understanding of the operation and administration of a Snowsports Centre or Activity Centre.
CLOSING DATE: Tuesday 1st September 2026
INTERVIEW DATE: week commencing 21st September 2026
Requirements
- Position Title: Duty Officer
- Directorate: Place
- Location: Midlothian Snowsports Centre
- Contract Status: Permanent
- Hours of Work: 36 hours per week
- Working Pattern:
- WK 1 - W 08:00-16:00, Thu 08:00-16:00, F 08:00-16:00
- WK 2 - M 08:00-16:00, Tu 08:00-16:00, W 13:00-21:30, Th 13:00-21:30, F 08:00-16:00
- WK 3 - M 13:00-21:30, Tu 13:00-21:30, F 13:00-21:30, Sa 08:00-19:30, Su 08:00-19:30
- Weeks per year: 52
Please note that it is Midlothian Council's policy that successful applicants will be appointed to the first point on the salary scale. Based on 36 hours over 52 weeks per year, the minimum actual salary for this position is £32,554.06 per annum.
Responsibilities
Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a disclosure check for all employees who can access official information. The fee for this Disclosure check will be met by you.
Please note that Disclosure Scotland has changed the way certificates are issued. You will be notified by email from Disclosure Scotland that your certificate is available to view. Once you have viewed your certificate you will be allowed to share this with your employer and it is only available for 14 days from the first day you have viewed the certificate. If you do not grant access to Midlothian Council to view before access is removed, a further application will need to be generated, and this will incur an additional cost.
PLEASE NOTE: If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.
The Individual
Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.
If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child, you are eligible for a guaranteed interview if you meet the essential criteria for the post.
Duty Officer - MID07654 employer: Midlothian Council
At Scots Corner ELC, we pride ourselves on being an exceptional employer that values the contributions of our staff in a nurturing and dynamic environment. Our commitment to employee growth is evident through ongoing training opportunities and a supportive work culture that encourages collaboration and innovation. Located in a vibrant community, we offer unique advantages such as flexible working arrangements and a focus on work-life balance, making it a rewarding place to build your career while positively impacting the lives of children and families.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Officer - MID07654
✨Get a Taste of the Scene
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We think you need these skills to ace Duty Officer - MID07654
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Midlothian Council and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Midlothian Council
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
