At a Glance
- Tasks: Supervise and organise staff while ensuring a safe and enjoyable leisure environment.
- Company: Join Midlothian Council, committed to transforming community services.
- Benefits: Permanent position with competitive salary and flexible weekend hours.
- Other info: Guaranteed interview for eligible candidates; great opportunity for personal growth.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Higher Grade education, strong communication skills, and First Aid certification preferred.
The predicted salary is between 13023 - 13023 £ per year.
KNOWLEDGE
Educated to Higher Grade level or equivalent with excellent communication and customer care skills, together with an understanding of Health and Safety Legislation within a leisure environment, is essential. Jobholders must also be comfortable at using initiative and decision making. Previous experience of supervising and organising staff and a current First Aid Certificate is desirable.
Requirements
- Position Title: Duty Officer 1
- Directorate: Place
- Location: Danderhall Community Hub
- Contract Status: Permanent
- Hours of Work: 16.83
- Working Pattern: Saturday and Sunday 08:30 – 17:15 with unpaid 20 minute break per day
- Weeks per year: 52
Please note that it is Midlothian Council's policy that successful applicants will be appointed to the first point on the salary scale. Based on 16.83 hours over 52 weeks per year, the minimum actual salary for this position is £13,023.55 per annum.
Responsibilities
Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a disclosure check for all employees who can access official information.
If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email recruitment@midlothian.gov.uk to discuss with a member of the Recruitment Team stating the post reference number.
Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.
If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child, you are eligible for a guaranteed interview if you meet the essential criteria for the post.
Duty Officer 1 - MID07538 in Danderhall employer: Midlothian Council
Midlothian Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Duty Officer at the Danderhall Community Hub, you will benefit from a permanent contract with flexible working hours, opportunities for training, and a commitment to inclusivity, ensuring that all employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Officer 1 - MID07538 in Danderhall
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Midlothian Council and its values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for a Duty Officer role, like how you'd handle a health and safety issue or manage a team. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your skills! During the interview, highlight your communication and customer care skills. Share specific examples from your past experiences where you used these skills effectively, especially in a leisure environment.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Officer 1 - MID07538 in Danderhall
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you understand the job description inside out. Highlight your relevant skills and experiences that match what they're looking for, especially around communication and customer care.
Be Yourself:Let your personality shine through in your application! We want to see who you are, so don’t be afraid to show your enthusiasm for the role and the community hub. A bit of passion goes a long way!
Follow the Format:Stick to any guidelines provided in the job posting. If they ask for specific information or a certain format, make sure you follow it. It shows attention to detail, which is super important for this role.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of everything and ensures your application gets the attention it deserves. Don’t miss out!
How to prepare for a job interview at Midlothian Council
✨Know Your Stuff
Make sure you brush up on Health and Safety Legislation relevant to a leisure environment. Being able to discuss this knowledge confidently will show that you're serious about the role and understand its responsibilities.
✨Show Off Your Communication Skills
Since excellent communication and customer care skills are essential, practice articulating your thoughts clearly. Consider role-playing common interview questions with a friend to refine your responses and ensure you come across as approachable and professional.
✨Demonstrate Initiative
Prepare examples of times when you've used your initiative or made decisions in previous roles. This will help you illustrate your ability to handle situations effectively, which is crucial for a Duty Officer position.
✨Get Familiar with the Role
Research what a Duty Officer does in a community hub setting. Understanding the day-to-day responsibilities and challenges will allow you to tailor your answers and show that you're genuinely interested in the position.
