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- Tasks: Oversee daily restaurant operations and support the General Manager.
- Company: Join the San Carlo family, a renowned Italian restaurant group with global reach.
- Benefits: Enjoy free meals, 50% staff discount, and access to earned pay anytime.
- Why this job: Make an impact in a vibrant environment while developing your leadership skills.
- Qualifications: Previous management experience and strong communication skills are essential.
- Other info: Potential for permanent roles and global opportunities within our expanding restaurant network.
The predicted salary is between 36000 - 60000 £ per year.
San Carlo Leicester are hiring an Assistant General Manager (Maternity Cover). Competitive industry pay (based on salary & Tronc).
Our story: The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester, with a growing number overseas – including Kuwait, Bangkok and Qatar, and with a new site set to open in Miami.
Colleague Benefits:
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Overseeing the day-to-day operations of the restaurant, deputising for the General Manager when they are not on shift
- Undertake all Duty Manager responsibilities where relevant/needed
- Ensure your Duty Managers have an up-to-date Talent Pipeline for their departments with training needs and succession plans
- Hold monthly reviews with all Department Managers reporting to you to ensure all KPI’s are being achieved. Report each meeting to General Manager
- Manage monthly results from Department manager KPI’s
- Manage customer satisfaction regularly using the tools available, ensuring all guest feedback is dealt with in a professional and efficient manner
- Alongside the General Manager, conduct probations and appraisals to monitor full team performance and development
- Track team turnover monthly and ensure it stays below the company target
- Ensure Recruitment processes are adhered to at all times including all paperwork and onboarding process for new starters
- Create and maintain a safe and comfortable working environment for all staff to flourish in
- Ensure staff records are kept up to date with training, absences, lateness, holidays etc.
- Manage the results from all departmental Health Checks to ensure action plans are being worked on
Required Qualifications & Experience:
- Previous experience in a similar role
- Team management experience
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
This is a fixed-term maternity cover role. There may be future opportunities for a permanent full-time position within the wider restaurant group with 5 restaurants across Birmingham, Leicester and Bristol.
Assistant General Manager in Leicester employer: Midlands
Contact Detail:
Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at San Carlo. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show up and shine! If you can, visit the restaurant and introduce yourself to the team. A personal touch can make you memorable and show your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of San Carlo. Familiarise yourself with their values, menu, and what makes them stand out in the industry. This will help you connect during the conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Assistant General Manager in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant General Manager role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working at San Carlo and how your background makes you the perfect fit for this role. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved operations or boosted team performance in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick, easy, and ensures your application lands directly in our hands. We can’t wait to hear from you!
How to prepare for a job interview at Midlands
✨Know the Company Inside Out
Before your interview, make sure you research San Carlo thoroughly. Understand their history, values, and what makes them unique in the restaurant industry. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved operations. Be ready to discuss how you can motivate and develop your team at San Carlo.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios related to customer satisfaction, team management, and operational challenges. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask your interviewers. This shows your genuine interest in the role and the company. You might ask about their training programmes or how they measure success in the Assistant General Manager position.
