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- Tasks: Join our team to provide compassionate palliative care in the community.
- Company: Midlands Partnership NHS Foundation Trust is dedicated to improving health and wellbeing.
- Benefits: Enjoy flexible working, generous leave, and extensive health support.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Level 3 NVQ in Health and Social Care or equivalent experience required.
- Other info: Must have own transport; training provided for professional growth.
The predicted salary is between 19600 - 20400 £ per year.
Job Summary
We are looking for Band 3 health care support workers to join our established team to deliver Palliative and End of Life Care for patients within the community.
The primary objectives of the service is to work closely with community services within Midlands Partnership Foundation Trust, charitable and voluntary services, and care agencies to address a wide range of care/support issues to improve end of life care for patients, their families and carers.
You must have the ability to work as part of a team and to be able to work alone.Candidates must be able to demonstrate an understanding of palliative care and possess the dedication and commitment to supporting and caring for individuals, their families and carers.
Staff must have their own transport for work purposes. Full driving licence and access to a vehicle is essential
Specific training will be provided to support staff development and ensure a quality service delivery.
Shifts will comprise of 8am-4pm / 10am-6pm, with staff being expected to work flexibly in response to service needs. Your base will be at Norton Canes Health Centre (Cannock, Staffordshire, WS11 9SE) and will predominately be supporting patients in the South, East and West of Staffordshire. There will be a requirement to visit the main base in North Staffordshire. (Oak Ward, Bradwell Hospital, Newcastle U Lyme, ST5 7NJ)
It is strongly recommended you contact the manager to discuss the post before considering applying.
Main duties of the job
Be involved in the first point of contact in the care pathway Assist in the delivery of outcome based goals and self-directed goal planning Undertake person centred support planning Deliver support plans and safeguard vulnerable people Contribute to outcome focused reviews Encourage peoples independence, choice, health & wellbeing Encourage individuals use of equipment and assistive technology Facilitate individuals transition to alternative services and support if needed Engage in organisational learning and development Provide excellent patient care & support
- Recording with Care – complete documentation and feedback
About Us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days)
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car – fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Details
Date posted
18 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year Pro Rota
Contract
Permanent
Working pattern
Part-time
Reference number
301-ME-25-7259885
Job locations
Norton Canes Health Centre
BrownHills Road
Cannock, Staffordshire
WS11 9SE
Job Description
Job responsibilities
- Work in partnership with other health professionals and external agencies to provide a personalised service to meet individuals needs.
- Read, follow and implement support/rehabilitation plans clearly documenting the service users progress following care and support calls.
- To monitor and report any changes to care packages that contributes to a continuing review of the service users care.
- To work unsupervised in peoples homes in the community.
- Promote the service users privacy and dignity whilst undertaking personal activities of daily living.
- Maintaining the service users personal information and confidentiality at all times.
- Ensure the service user is involved in all decision making regarding their plan of health and social care.
- Communicate medication processes and assist / support the service user in managing medication and promoting independence.
- Support and assist service users in managing long term medical conditions and to maximise their independence which will include goal setting and rehabilitation with a therapist or other professional as appropriate.
- Enable, encourage and / or assist, support service users (where appropriate) with personal care such as; bathing, showering, toileting, hygiene continence care, skin integrity, meal prep and medication.
- Encourage and inform service users in managing their own personal safety.
- Deliver competent palliative care and have the ability to support people and their carers/families at the end of their lives.
- Support, guide and enable service users in decision making scenarios and where appropriate refer to management or other professionals.
- Encourage, inform and enable service users in relation to basic health, wellbeing and individual choice and provide information on other internal / external services that meet individual needs.
- Monitor and record service users health and wellbeing including baseline observations and act on or report on any concerns or changes in the service users condition, needs, or circumstances as appropriate
- Comply with all policies, procedures and legislative frameworks.
- The post holder is required to contribute to the achievement of the service
- Ensure a work environment that protects peoples health and safety and that promotes welfare and safety.
- To report and escalate in accordance with Trust Policy any safeguarding concerns and promote the welfare of vulnerable adults.
- Participation and contribution in individual and peer supervision sessions, scheduled team meetings and any personal development conversations.
- Ability to support with clinical tasks according to appropriate procedure and protocol following training and support by clinical staff.
Job description
Job responsibilities
- Work in partnership with other health professionals and external agencies to provide a personalised service to meet individuals needs.
- Read, follow and implement support/rehabilitation plans clearly documenting the service users progress following care and support calls.
- To monitor and report any changes to care packages that contributes to a continuing review of the service users care.
- To work unsupervised in peoples homes in the community.
- Promote the service users privacy and dignity whilst undertaking personal activities of daily living.
- Maintaining the service users personal information and confidentiality at all times.
- Ensure the service user is involved in all decision making regarding their plan of health and social care.
- Communicate medication processes and assist / support the service user in managing medication and promoting independence.
- Support and assist service users in managing long term medical conditions and to maximise their independence which will include goal setting and rehabilitation with a therapist or other professional as appropriate.
- Enable, encourage and / or assist, support service users (where appropriate) with personal care such as; bathing, showering, toileting, hygiene continence care, skin integrity, meal prep and medication.
- Encourage and inform service users in managing their own personal safety.
- Deliver competent palliative care and have the ability to support people and their carers/families at the end of their lives.
- Support, guide and enable service users in decision making scenarios and where appropriate refer to management or other professionals.
- Encourage, inform and enable service users in relation to basic health, wellbeing and individual choice and provide information on other internal / external services that meet individual needs.
- Monitor and record service users health and wellbeing including baseline observations and act on or report on any concerns or changes in the service users condition, needs, or circumstances as appropriate
- Comply with all policies, procedures and legislative frameworks.
- The post holder is required to contribute to the achievement of the service
- Ensure a work environment that protects peoples health and safety and that promotes welfare and safety.
- To report and escalate in accordance with Trust Policy any safeguarding concerns and promote the welfare of vulnerable adults.
- Participation and contribution in individual and peer supervision sessions, scheduled team meetings and any personal development conversations.
- Ability to support with clinical tasks according to appropriate procedure and protocol following training and support by clinical staff.
Person Specification
Qualifications
Essential
- Level 3 NVQ or Diploma in Health and Social Care or equivalent level qualifications. Are able to demonstrate equivalent level of experience of caring
- Are able to demonstrate equivalent level of experience of caring
- Demonstrate a commitment to continuous professional development.
Desirable
- Care Certificate Level 3 NVQ or Diploma in Health and Social Care or Equivalent level qualification
Experience
Essential
- Experience of providing care in a formal or information setting equivalent to NVQ level 3
- Be person centred; undertake care and support activities in a way that reflects the preferences and independence of people
- Understanding of people with palliative care needs
Desirable
- Work in a community based health and social care service
- Supporting people with palliative care needs at the end of their lives
Essential
Skills Knowledge & Abilities
- Able to work as part of a team, Excellent communications skills using a variety of communication mediums
Person Specification
Essential
- Able to work as part of a team, Excellent communications skills using a variety of communication mediums
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Norton Canes Health Centre
BrownHills Road
Cannock, Staffordshire
WS11 9SE
Employer\’s website
https://www.mpft.nhs.uk (Opens in a new tab)
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Norton Canes Health Centre
BrownHills Road
Cannock, Staffordshire
WS11 9SE
Employer\’s website
https://www.mpft.nhs.uk (Opens in a new tab)
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Palliative Health Care Support Worker employer: Midlands Partnership University NHS Foundation Trust
Contact Detail:
Midlands Partnership University NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Palliative Health Care Support Worker
✨Tip Number 1
Reach out to the hiring manager before applying. This shows your genuine interest in the role and gives you a chance to ask specific questions about the position, which can help you tailor your approach.
✨Tip Number 2
Familiarise yourself with palliative care principles. Understanding the nuances of end-of-life care will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 3
Network with current or former employees of Midlands Partnership NHS Foundation Trust. They can provide insights into the work culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Be prepared to discuss your experience with person-centred care. Think of specific examples where you've supported individuals in a way that respects their dignity and preferences, as this is crucial in palliative care.
We think you need these skills to ace Palliative Health Care Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Palliative Health Care Support Worker. Familiarise yourself with palliative care principles and how they apply to the role.
Tailor Your CV: Customise your CV to highlight relevant experience in health and social care, particularly any work related to palliative care. Emphasise your qualifications, such as Level 3 NVQ or Diploma in Health and Social Care, and any specific training you've received.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing compassionate care. Mention specific experiences that demonstrate your understanding of palliative care and your ability to work both independently and as part of a team.
Highlight Soft Skills: In your application, emphasise soft skills such as communication, empathy, and teamwork. These are crucial for a role that involves working closely with patients and their families during sensitive times.
How to prepare for a job interview at Midlands Partnership University NHS Foundation Trust
✨Understand Palliative Care
Make sure you have a solid understanding of palliative care principles. Be prepared to discuss how you would approach supporting patients and their families during end-of-life care, as this is a crucial aspect of the role.
✨Showcase Teamwork Skills
Since the job requires working closely with other health professionals and agencies, highlight your experience in teamwork. Share examples of how you've collaborated effectively in previous roles to provide quality care.
✨Demonstrate Flexibility
The role involves flexible working hours, so be ready to discuss your availability and willingness to adapt to changing service needs. Mention any past experiences where you successfully managed varying schedules.
✨Prepare Questions for the Manager
Before the interview, think of insightful questions to ask the manager about the team dynamics, training opportunities, and the specific challenges faced in providing palliative care. This shows your genuine interest in the position.
