At a Glance
- Tasks: Support users in accessing sexual health services and manage appointments.
- Company: Join a supportive team at MPFT, dedicated to health services.
- Benefits: Part-time hours, professional development opportunities, and a friendly work environment.
- Other info: Work independently and collaboratively in a dynamic setting.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Experience as a receptionist in health services and strong communication skills.
The predicted salary is between 12000 - 18000 £ per year.
Overview
An exciting opportunity has arisen for a Band 2 Receptionist role at our Lichfield, Rugeley and Burton-on-Trent Sexual Health services. This part‑time position is 30 hours a week.
Responsibilities
- Support service users to access all aspects of the Integrated Sexual Health Service.
- Provide full range of customer service duties: meet and greet users, book appointments, take phone calls, record messages and pass them on appropriately.
- Maintain patient/client records in accordance with Information Management policies; update demographics and clinic details on the Inform system.
- Prepare, retrieve, file paper clinical records and ensure compliance with filing, retention and destruction, including scanning and archiving as appropriate.
- Provide telephone service to all users, book appointments using the Inform EPR system and signpost to other spokes and services.
- Support the closure of clinical venues (with nursing staff) when working at a clinic location as necessary.
- Provide general administrative support to the ISH Service as directed by the Service Support Manager.
Qualifications
Qualified Receptionist with experience in a health service setting. Strong organisational and communication skills. Ability to work independently and as part of a team. Familiarity with the Inform system or a similar electronic patient record system is an advantage.
Benefits
Part‑time hours, supportive team and opportunities for professional development within MPFT.
Sexual Health Receptionist in Stoke-on-Trent employer: Midlands Partnership NHS Foundation Trust
Join our dedicated team at the Lichfield, Rugeley and Burton-on-Trent Sexual Health services, where we prioritise a supportive work culture and offer part-time hours that promote work-life balance. As a Sexual Health Receptionist, you'll have the opportunity to grow professionally within a compassionate environment, ensuring that service users receive the best care while being part of a collaborative team committed to making a difference in the community.
Contact Details:
Midlands Partnership NHS Foundation Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sexual Health Receptionist in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research the Sexual Health services in Lichfield, Rugeley, and Burton-on-Trent. Understanding their mission and values will help you connect with the team during your interview.
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the first point of contact. Role-play common scenarios with a friend to boost your confidence in handling calls and greeting service users.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed records or appointments in the past. This will demonstrate your ability to handle the Inform system and keep everything running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sexual Health Receptionist in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in a health service setting. We want to see how your skills match the role of a Sexual Health Receptionist, so don’t be shy about showcasing your relevant experience!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in sexual health services and how you can contribute to our supportive team. Keep it friendly and professional!
Show Off Your Communication Skills:As a receptionist, strong communication is key. In your application, highlight any experiences where you’ve successfully interacted with clients or worked as part of a team. We love seeing those skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Midlands Partnership NHS Foundation Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Sexual Health Receptionist. Familiarise yourself with the tasks like booking appointments and maintaining patient records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with service users, be prepared to discuss your previous customer service experience. Think of specific examples where you've successfully handled difficult situations or provided excellent support. This will highlight your ability to meet the needs of users effectively.
✨Familiarise Yourself with the Inform System
If you have experience with the Inform system or similar electronic patient record systems, make sure to mention it. If not, do a bit of research on how such systems work. Being able to talk about your willingness to learn and adapt to new technologies can set you apart from other candidates.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewers. This could be about the team dynamics, opportunities for professional development, or how they support their staff. It shows that you're engaged and serious about the role.
