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For Companies At a Glance
- Tasks: Support individuals with dementia, enhancing their quality of life through person-centred care.
- Company: Join the Midlands Partnership NHS Foundation Trust, a diverse and inclusive organisation.
- Benefits: Generous leave, NHS pension, flexible working, and extensive health support.
- Why this job: Make a real difference in your community while developing your skills in mental health care.
- Qualifications: NVQ 3 in Health and Social Care or equivalent experience required.
- Other info: Dynamic team environment with opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Midlands Partnership NHS Foundation Trust is seeking a Community Support Worker in the Older Adult Community Mental Health Team in Telford. The closing date is 12 November 2025.
Following latest Home Office guidelines and legislations, it is not possible for visa sponsorship to be provided to Band 2 and Band 3 roles. If it is identified that you require sponsorship to undertake this role, your application may be withdrawn.
Do you have experience of working within mental health services specifically with older people with dementia? We are seeking a compassionate, motivated and proactive Mental Health Support Worker to join our Older Adult Community Mental Health Team in Telford. This is an exciting opportunity to play a vital role in supporting older people with complex mental health needs, enabling them to maintain independence and quality of life within their community.
Working under the supervision of registered professionals, you will contribute to the delivery of safe, person-centred care and support service users experiencing functional / organic mental health conditions, such as dementia.
Check out the video below showcasing why you should grow your career here with us at MPFT:
Why Work for Mental Health Services at MPFT – YouTube
Main duties of the job
- Provide practical and emotional support to older adults in the community, promoting recovery, wellbeing and independence.
- Support individuals in developing coping strategies, maintaining daily living skills, and engaging in meaningful activities.
- Assist with monitoring mental state, physical health and risk, reporting any concerns to the clinical team.
- Participate in care planning and review processes alongside registered practitioners.
- Work collaboratively with families, carers, and multidisciplinary colleagues to deliver holistic care.
- Maintain accurate and timely documentation in electronic records systems.
- Contribute to creating a safe, inclusive and recovery-focused environment for all service users.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are \’United in our Uniqueness\’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Job responsibilities
If applying for a secondment please ensure you have permission from your manager before applying
For more information please refer to the attached job description and person specification
Person Specification
Experience
- Advanced Apprenticeship in (Mental) health and Social Care
- NVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE\’s or Functional Skills)
- Evidence of working within mental health services specifically with older people with dementia
- Expereince of working in a community setting
- Experience in working with patients with Dementia at various stages.
Skills
- Demonstrate understanding of Equality and anti-discriminatory practice
- Knowledge of the wide range of statutory, independent and third sector service provision, for older adults with mental health problems
- Range of Interpersonal skills, (communication, listening, working collaboratively) maintaining good relationships with other service users/carers, service providers and other agencies.
- Knowledge of the National Dementia Strategy and NICE Guidelines on Dementia.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Midlands Partnership NHS Foundation Trust
#J-18808-Ljbffr
Community Support Worker employer: Midlands Partnership NHS Foundation Trust
Contact Detail:
Midlands Partnership NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field of dementia care, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching common questions related to dementia care. Think about your experiences and how they relate to the role. Practising with a friend can help you feel more confident when it’s your turn to shine!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting people with dementia shine through. Share stories that highlight your commitment to improving their quality of life.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Community Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Community Support Worker. We want to see your passion for supporting people living with dementia shine through!
Showcase Your Communication Skills: Since excellent communication is key in this role, be sure to provide examples of how you've effectively communicated in past experiences. We love seeing real-life scenarios that demonstrate your ability to connect with others.
Highlight Relevant Experience: If you've worked in mental health services or have experience with dementia care, make it a focal point in your application. We’re looking for candidates who can bring their knowledge and expertise to our multi-disciplinary team.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at Midlands Partnership NHS Foundation Trust
✨Know Your Stuff
Make sure you understand the key aspects of dementia care and the specific responsibilities of a Community Support Worker. Familiarise yourself with the National Dementia Strategy and NICE Guidance, as these will likely come up in conversation.
✨Show Your Passion
During the interview, express your enthusiasm for working with people living with dementia. Share personal experiences or stories that highlight your commitment to improving their quality of life and how you can contribute positively to the team.
✨Demonstrate Team Spirit
Since this role involves working within a multi-disciplinary team, be prepared to discuss how you collaborate with others. Highlight any past experiences where teamwork led to successful outcomes, especially in mental health settings.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if the environment aligns with your values and work style.