At a Glance
- Tasks: Support Service Managers by analysing data, generating reports, and delivering training.
- Company: Join an award-winning NHS Trust dedicated to improving community health.
- Benefits: Career development, ongoing training, and a supportive work environment.
- Other info: Dynamic role with opportunities for travel and collaboration across teams.
- Why this job: Make a real difference in healthcare while growing your skills.
- Qualifications: Strong organisational and communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- North Staffordshire Combined Healthcare NHS Trust
- Midlands Partnership University NHS Foundation Trust
- University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
This will be the case for 7 calendar days from: 04/11/2025 to 10/11/2025. Following this, the vacancy will be open externally. This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role, your application may be withdrawn.
Job Summary
We are looking for a dedicated Business Support Officer to assist Service Managers and Team Leaders. Key responsibilities include gathering and analysing data, generating reports, liaising with corporate services, attending meetings, and delivering staff training. You'll also help with risk management, policy reviews, and contribute to performance monitoring. Regular travel between Trust sites is required. Strong organisational and communication skills are essential.
Key Duties
- Establish and maintain a business support infrastructure necessary to assist the Service Manager, Operational and Clinical Leads in meeting the Trust's objectives and targets.
- Develop systems and processes to monitor performance against the Trust's Key Performance Indicators.
- Analyse reports and extract data from all report formats for all Key Performance Indicators (Quantity & Quality) and feed this back to Service Manager, Operational and Clinical Lead in a format that can be used within Services/Teams for planning and supervision purposes.
- Have authority to approach individual clinicians and request action; escape performance/compliance issues as necessary via the Team Leaders with a requirement to further elevate if required via Service Manager.
- Work with Corporate Services to identify areas of under-recording of clinical activity and collaborate with Services/Teams to improve recording and data quality.
- Assist in risk management and policy reviews, and contribute to performance monitoring.
About the Trust
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities. We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems. We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow. We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Business Support Officer in Tamworth employer: Midlands Partnership NHS Foundation Trust
Join our award-winning NHS Trust as a Business Support Officer, where you will be part of a dedicated team committed to improving the lives of our local communities. We offer exceptional career development opportunities, ongoing training, and a supportive work culture that values diversity and inclusion, ensuring every employee feels valued and empowered. With regular travel between Trust sites, you'll have the chance to engage with various teams while contributing to meaningful healthcare initiatives across Staffordshire and Stoke-on-Trent.
Contact Details:
Midlands Partnership NHS Foundation Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Tamworth
✨Tip Number 1
Network like a pro! Reach out to colleagues and connections within the NHS Trusts. A friendly chat can lead to insider info about the role and even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research common questions for Business Support Officer roles and practice your answers. We want you to showcase your organisational and communication skills, so be ready to share examples from your experience.
✨Tip Number 3
Show off your data skills! Since this role involves gathering and analysing data, brush up on your analytical abilities. Be prepared to discuss how you've used data in past roles to drive performance or improve processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at the NHS Trust.
We think you need these skills to ace Business Support Officer in Tamworth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Officer. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Skills:Don’t forget to emphasise your organisational and communication skills! These are essential for the role, so give examples of how you've used these in previous positions or projects.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to the important stuff.
Apply Through Our Website:Remember to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at Midlands Partnership NHS Foundation Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with key duties like data analysis, report generation, and performance monitoring. This will help you speak confidently about how your skills align with the role.
✨Prepare Real-Life Examples
Think of specific instances from your past work where you've successfully gathered data, liaised with teams, or contributed to performance monitoring. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to see your impact.
✨Showcase Your Communication Skills
As a Business Support Officer, strong communication is key. Be ready to discuss how you've effectively communicated with different stakeholders in previous roles. Practice articulating your thoughts clearly and concisely, as this will demonstrate your ability to liaise with corporate services and team leaders.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the Trust's objectives, the team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
