Job Description
Location: Leicester and Leicestershire Salary: Competitive (dependent on experience) Hours: Full-time, 37.5 hours per week (including participation in the on-call rota)
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Midlands Care Direct is an ambitious and expanding care provider delivering high-quality, person-centred support across Leicester and Leicestershire. We are seeking an experienced and dynamic Registered Manager to lead both our Home Care and Supported Living services.
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This is an exciting opportunity for a passionate leader with a proven track record of managing CQC-regulated services, driving quality, supporting staff, and delivering outstanding outcomes for the people we support.
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About the Role
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As the Registered Manager, you will have overall responsibility for the operational leadership, quality, compliance, and commercial performance of our Home Care and Supported Living services.
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Working closely with the Directors, you will play a key role in growing the business while ensuring services remain safe, effective, caring, responsive, and well-led in accordance with CQC Fundamental Standards.
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Key Responsibilities
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• Provide strong operational leadership across Home Care and Supported Living services.
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• Ensure compliance with all CQC regulations, legislation, and local authority contractual requirements.
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• Lead, inspire, and develop a multidisciplinary team, including Team Leaders, Care Coordinators, Seniors, and Support Workers.
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• Oversee recruitment, induction, supervision, competency assessments, and staff development.
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• Ensure person-centred care planning, risk assessments, and regular care reviews.
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• Monitor and improve quality through audits, spot checks, incident analysis, and service improvement plans.
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• Manage safeguarding concerns, complaints, investigations, and regulatory notifications.
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• Maintain excellent relationships with commissioners, social workers, NHS professionals, families, and other stakeholders.
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• Monitor budgets, staffing levels, occupancy, and service performance.
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• Participate in the on-call management rota.
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• Drive continuous improvement and support future business growth.
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Essential Requirements
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• Experience as a CQC Registered Manager, Deputy Manager, or Service Manager within homecare, supported living, or community care.
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• Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to complete if not already achieved.
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• Understanding of CQC regulations, the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, safeguarding, the Mental Capacity Act, and person-centred care.
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• Demonstrable experience leading and developing successful care teams.
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• Strong knowledge of quality assurance, governance, medication management, and risk management.
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• Excellent communication, organisational, and leadership skills.
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• Full UK driving licence and access to a vehicle.
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• Enhanced DBS check (or willingness to obtain one).
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Desirable
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• Experience managing both home care and supported living services.
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• Experience working with local authority and NHS commissioned services.
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• Experience implementing electronic care planning and rostering systems.
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• Strong understanding of workforce planning and service growth.
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What We Offer
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• Competitive salary.
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• Performance-related bonus (subject to company scheme).
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• Company pension.
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• Ongoing professional development and funded training.
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• Opportunities for career progression.
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• Supportive senior leadership team.
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• A genuine opportunity to shape and grow an expanding care service.
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• Employee recognition and wellbeing initiatives.
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About Midlands Care Direct
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At Midlands Care Direct, we are committed to providing compassionate, high-quality, person-centred care that enables people to live safely and independently. We believe our people are our greatest asset and are committed to creating a positive, supportive workplace where staff can thrive.
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If you are an experienced Registered Manager with the vision, leadership, and commitment to deliver exceptional care, we would love to hear from you.
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To apply: Please submit your CV together with a covering letter explaining how your experience and leadership skills make you the ideal candidate for this role.
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Midlands Care Direct Ltd is an equal opportunities employer. All appointments are subject to satisfactory references, an Enhanced DBS check, and evidence of the right to work in the UK.
