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For Companies At a Glance
- Tasks: Lead the retail shop, develop exciting products, and create eye-catching displays.
- Company: Midlands Arts Centre, a vibrant hub for arts and creativity.
- Benefits: Flexible part-time hours, creative environment, and opportunities to collaborate with local artists.
- Why this job: Make a real impact in a dynamic arts centre and shape visitor experiences.
- Qualifications: 2+ years in retail management and strong customer service skills.
- Other info: Join a passionate team and help turn our shop into a must-visit destination.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Midlands Arts Centre (MAC) is an exciting, ambitious arts centre offering a wide array of free exhibitions, theatre, music, cinema and comedy performances as well as creative learning and participation activities. We’re recruiting for a Retail Manager to join our trading department on a 22.5‑hour week contract. This key customer‑focused role shapes the visitor experience and the perception of the organisation.
Midlands Arts Centre (MAC) is re‑imagining and expanding its shop – we’re looking for a dynamic Retail Manager to bring our retail spaces to life. This hands‑on role leads the day‑to‑day running of our on‑site and online shop, develops exciting new product ranges, works closely with local artists and makers, and supports high‑quality promotional campaigns. Capitalising on creative flair, you’ll deliver eye‑catching displays and smartly selected merchandise – from unique artist‑made gifts to art supplies – inspired by our lively programme. Our ambition is to make the shop a destination in its own right.
Responsibilities
- Lead the day‑to‑day running of the on‑site and online shop.
- Develop new product ranges and collaborate with local artists and makers.
- Support promotional campaigns and create eye‑catching displays.
- Manage inventory, EPOS systems, and supply ordering.
- Lead, staff, and organise a retail team, setting priorities and workload.
- Maintain health & safety, premises licensing laws, and retail KPIs.
Qualifications
- Minimum 2 years previous experience as a retail supervisor, manager or assistant manager.
- Experience using EPOS systems for management information, stock control, reporting and decision making.
- Experience managing and organising teams, staffing, workload and priorities.
- Experience working with and ordering from suppliers.
- Ability to create well‑merchandised displays without direction.
- Strong customer service and communication skills, personable.
- Knowledge of product range and development decisions.
- Understanding of cost and pricing decisions.
- Understanding of gross profit margins and influencing factors.
- Understanding of retail financial performance and KPIs and influencing factors.
- Working knowledge of managing within Health & Safety, premises licensing laws.
- Knowledge of MS Office applications.
Job Details
- Seniority level: Mid‑senior level.
- Employment type: Part‑time.
- Job function: Sales and Business Development.
- Industry: Entertainment Providers.
Retail Manager in Birmingham employer: Midlands Arts Centre
Contact Detail:
Midlands Arts Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Midlands Arts Centre (MAC) and its mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Show off your creativity! Since the role involves developing exciting product ranges and eye-catching displays, prepare a portfolio or examples of your previous work. This will demonstrate your flair and vision for the retail space.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the MAC family right from the start!
We think you need these skills to ace Retail Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how your creative flair and customer service skills can bring our shop to life. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Retail Manager position. Highlight your experience with EPOS systems, team management, and product development. We love seeing how your background aligns with our vision at MAC!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while keeping it professional.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at MAC!
How to prepare for a job interview at Midlands Arts Centre
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially around product ranges and merchandising. Be ready to discuss how you would create eye-catching displays and what unique products you think would resonate with the MAC's audience.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, set priorities, and organised workloads. Highlight your experience in motivating staff and creating a positive work environment.
✨Understand the Customer Experience
This role is all about shaping the visitor experience. Think about how you can enhance customer service in a retail setting. Be ready to share ideas on how to engage customers both online and in-store, making the shop a destination in its own right.
✨Familiarise Yourself with KPIs
Get comfortable with retail KPIs and financial performance metrics. Be prepared to discuss how you've used data to make decisions in previous roles, and how you would apply that knowledge to improve the MAC's retail operations.
