Personal Medical Secretary in Knowsley

We are looking for an organised and proactive Personal Medical Secretary to support our Trauma & Orthopaedics Consultants and clinical teams. This is a key role within a fast‑paced specialty where excellent administrative support is essential to providing high‑quality patient care.

Main duties of the job:

• Provide comprehensive secretarial support to Consultants and the wider T&O team.
• Manage diaries, appointments, clinical correspondence and audio typing.
• Support meetings, prepare documents and take minutes.
• Liaise with patients, clinicians and departments professionally and efficiently.
• Ensure timely handling of referrals, investigations and patient queries.

About You:

We’re looking for someone who is:

• Highly organised with strong audio typing and administrative skills.
• Able to work independently in a busy environment.
• Confident communicating with patients and clinical staff.
• Accurate, detail‑focused and discreet.

If you’re motivated, adaptable and committed to delivering excellent support in Trauma & Orthopaedics, we’d love to hear from you.

Detailed Job Description And Main Responsibilities:

• To provide a comprehensive service to the Consultant and Speciality Team including nurse clinicians.
• Keep diary up to date, arrange appointments, and arrange travel and accommodation.
• Operate an effective bring forward system and filing system.
• Type dictation from audio transcription of clinical correspondence and documentation, ensuring all letter and workflow processes are adhered to and Standard Operating Procedures are followed.
• Type discharge summaries as appropriate.
• Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place.
• Manage and maintain 18-week pathways including Tertiary Referrals to external Trusts and ensure these are completed on the PAS system.

Person specification:

Qualifications:

• GSCE Standard or Higher
• RSA 3 – Typing / Word Processing
• RSA 3 – Medical Audio Typing
• Good English Language Skills
• Medical Terminology

Experience:

• Essential criteria: Minute Taking, Microsoft Office Experience, Ability to work as part of a team, Previous Medical Secretary Experience, Medical Audio Typing.
• Desirable criteria: 2 years’ experience in a similar role or equivalent knowledge.

Skills:

• Essential criteria: Excellent IT Skills, Excellent organisational skills, Ability to communicate professionally at all levels, Excellent Word Processing and Keyboard skills, Ability to organise workload effectively and prioritise, Use of all Microsoft Office software, Word, Excel, Access, Powerpoint, Ability to use initiative to solve problems.
• Desirable criteria: Knowledge of Trust computer systems.

Other:

• Essential criteria: Highly developed interpersonal skills, Ability to use own initiative and work independently, Capability to adapt to most situations, Reliable and conscientious, Ability to maintain control of stressful situations, Able to work the hours and undertake duties required, Ability to travel across hospital sites when required, Possess a friendly and approachable personality, Ability to show understanding and appreciation, Comply with Trust policies and procedures at all times, Ability and willingness to undergo further training for the post, Maintain confidentiality at all times.