At a Glance
- Tasks: Support patients with personal care, mobility, and vital observations.
- Company: Join Croydon Health Services NHS Trust and make a real difference.
- Benefits: Rewarding role with a supportive multidisciplinary team and career development opportunities.
- Other info: Flexible shift patterns and a commitment to ongoing training.
- Why this job: Be at the heart of patient care and help people during their vulnerable moments.
- Qualifications: GCSE equivalent education and experience in healthcare or related settings.
The predicted salary is between 25674 - 28093 € per year.
Band 3 Healthcare Support Worker – Higher Level
Join Us as a Healthcare Support Worker – Make a Real Difference Every Day
Are you looking for a role that is both rewarding and varied? As a Healthcare Support Worker – Higher Level, you will be at the heart of patient care, supporting people through some of their most vulnerable moments. You will play a vital role in delivering high-quality, compassionate care by supporting patients with:
- Personal care
- Mobility
- Mealtimes
- Toileting
- Recording vital observations such as temperature, pulse, and respiration
Your contribution will directly support patients’ recovery and wellbeing, helping us deliver safe and effective care every day. We recognise that healthcare work can be challenging. The role can be fast-paced and will involve providing intimate personal care. However, it is also highly rewarding, and you will be supported by a dedicated multidisciplinary team who value your commitment, resilience, and compassion.
Visa & Sponsorship
We are currently unable to provide visa sponsorship for this role. The Trust is unable to offer sponsorship once right to work expires. For training and operational reasons, applicants must have at least 12 months remaining on their visa at the start of employment.
Selection Process
You will be required to undertake a literacy test as part of the recruitment process; those who pass the assessment will be invited to interview.
Interview Dates
Please ensure you are available on at least one of these dates: Tuesday 5 May or Thursday 7 May.
Main Duties of the Job
Areas of Work & Shift Patterns:
- Emergency Department: 08:00 – 20:30 / 20:00 – 08:30
- Operating Theatres: First 6 months (Monday–Friday): 08:00 – 17:00 / 09:00 – 19:00. After 6 months: rotation across long day shifts and night shifts, across 7 days a week.
- Clinical Wards: 07:30 – 20:00 / 19:30 – 08:00
Induction: First 2 weeks: Monday to Friday 08:00 – 16:00 (NOT flexible).
Working for Our Organisation
Croydon Health Services NHS Trust provides hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon. Across the NHS everyone is working hard to meet growing demand and we’re no exception. With the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. We offer a supportive environment where you can have a real impact, challenge yourself, and be part of an NHS Trust that’s making a real difference.
Details & Responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role.
Person Specification
Knowledge
- Essential – Evidence of general education e.g. Functional skills level 2, equivalent to GCSE 4/Grade C or equivalent
- Vocational qualification level 3 or equivalent relevant experience
Desirable Criteria
- Completion of Care Certificate
Experience
- Experience in carrying out assigned duties/assisting qualified staff after training
- Working in a team
- Working in a Health Care or related setting
- Good standard of written and spoken English
Skills and Abilities
- Demonstrates understanding of privacy and dignity in patient care
- Able to assist with essential care for patients as directed
- Able to use or learn to use a computer to record information
- Able to record routine observations after training
- Demonstrates compassion for patients
People & Development
Willing to develop self & undertake in-house study
Other
Flexible approach to shift patterns
Healthcare Support Worker, Higher Level in Croydon employer: Midlands and Lancashire Commissioning Support Unit
Croydon Health Services NHS Trust is an exceptional employer that prioritises the well-being and development of its staff while delivering high-quality patient care. With a strong focus on education and training, employees are encouraged to grow within a supportive environment, making a meaningful impact in the community. Working in Croydon, a vibrant and diverse area, offers unique opportunities to engage with a wide range of patients and contribute to innovative healthcare solutions.
Contact Detail:
Midlands and Lancashire Commissioning Support Unit Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Support Worker, Higher Level in Croydon
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities of a Healthcare Support Worker. This way, when you get to the interview, you can show off your knowledge and passion for patient care.
✨Tip Number 2
Practice makes perfect! Before your interview, try some mock interviews with friends or family. Focus on common questions related to healthcare support and how you would handle various patient scenarios.
✨Tip Number 3
Show your compassion! During the interview, share personal stories that highlight your empathy and dedication to patient care. This will help you stand out as someone who truly cares about making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Croydon Health Services and being part of a team that values quality care.
We think you need these skills to ace Healthcare Support Worker, Higher Level in Croydon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Healthcare Support Worker. We want to see your passion for patient care shine through!
Showcase Your Compassion:In your written application, emphasise your ability to provide compassionate care. Share any relevant experiences that demonstrate your understanding of privacy and dignity in patient care – it’s what we value most!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets to us directly and is considered promptly. We can’t wait to hear from you!
How to prepare for a job interview at Midlands and Lancashire Commissioning Support Unit
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Healthcare Support Worker. Familiarise yourself with tasks like personal care, mobility support, and recording vital observations. This will help you demonstrate your knowledge and show that you're ready to step into the role.
✨Show Compassion
During the interview, be prepared to discuss how you would handle sensitive situations with patients. Share examples from your past experiences where you've shown compassion and understanding. This is crucial in healthcare, and it will highlight your suitability for the role.
✨Prepare for the Literacy Test
Since there's a literacy test as part of the selection process, brush up on your reading and writing skills. Practice writing clear and concise notes, as well as interpreting basic medical information. This will not only help you pass the test but also prepare you for the documentation aspect of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the Trust supports staff wellbeing. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
