Audio Typist

Overview

To assist in providing a comprehensive and professional secretarial service to clinical staff in the Trust, in conjunction with other secretaries working within the Team. The role will include audio typing, and liaising as necessary with other staff in the Team.

Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.

Main duties of the job

• Typing of clinic letters to patients and other healthcare professionals with accuracy and attention to detail. Processing these letters to the patients and healthcare professionals. Checking outcomes of the clinic attendance. Answering phone. Scanning into patients EPR record.

Working for our organisation

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation. Joining RJAH is more than just a job – we want our people to have the best opportunities to thrive in their role. We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you\’ll have access to outstanding professional development opportunities and state-of-the-art facilities – including our recently-opened £6 million Headley Court Veterans’ Orthopaedic Centre (the first unit of its kind in the UK).

RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham. The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line. We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.

Detailed Job Description And Main Responsibilities

To type clinic notes, operation notes, pre operative notes, ward notes, specialist reports, discharge summaries, conference notes and correspondence of varied medical terminology, accurately through audio typing distributing as necessary to the relevant healthcare professions. This work involves a significant use of word processing and the Trust’s computer systems, SF4, PAS, EPR and Word Microsoft Office and digital dictation system.

Process incoming mail and distribute as necessary on a daily basis.

To scan documents into the correct section of the patient’s EPR record, performing a quality assurance check for each scanned document.

To regularly check Big Hand for urgent dictation. Also checking for missing dictations and alerting the Medical Secretary.

Ensure all clinical letters are completed and dispatched, where possible, within the 10 day standard as directed by the Trust liaising with medical staff to encourage dictation and signing of letters in a timely fashion.

Complete Inter Provider Transfer forms accurately to effectively coordinate patient’s pathway with other hospitals.

Requesting external case notes and x-rays via IEP.

The use of photocopying handling skills and fax machine skills to reproduce or fax documents as required.

Ensure that all entries and information on the hospital computer systems such as PAS and EPR are accurate and complete.

To liaise with the Medical Secretary and when directed to answer incoming telephone calls as well as carrying out external telephone calls.

The ability to deal with frequent interruptions whilst maintaining levels of concentration.

Person specification

Qualifications/Training

Essential criteria

• RSA level 2/or equivalent
• Audio typing

Desirable criteria

• English/Maths GCSE’s or equivalent
• AMSPAR diploma
• ECDL/NVQ

Experience

Essential criteria

• Office experience

Desirable criteria

• Completion of Medical Secretarial Course or equivalent

Skills/Knowledge

Essential criteria

• Good knowledge of medical terminology

Aptitudes and Attributes

Essential Criteria

• Good communication / interpersonal skills
• Able to display tact and discretion when dealing with sensitive and confidential information
• Ability to organise and prioritise own work
• Able to deal with frequent interruptions whilst maintaining levels of concentration

Desirable criteria

• Team player/able to work flexibly
• Able to use a variety of computer systems

Job function

• Administrative

Industries

• Hospitals and Health Care