At a Glance
- Tasks: Support the Shop Manager, boost sales, and lead a team of volunteers in a vibrant charity shop.
- Company: Join Midlands Air Ambulance Charity, a leading healthcare provider making a real difference.
- Benefits: Enjoy a competitive salary, pension contributions, health cash plan, and life insurance.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission-driven team that saves lives and supports your community.
- Qualifications: Retail experience and strong leadership skills are essential for this role.
The predicted salary is between 29492 - 29492 £ per year.
We are seeking a dynamic and innovative person to work as part of a team with the Shop Manager at our Shop in Wellington. As well as deputising for the manager on occasion, you will work together to maximise the shop sales and identify new income opportunities. You will also enjoy the freedom of working with each other to set the direction of the shop at a local level, as well as assisting to lead a team of our brilliant volunteers.
About you
You will have experience of supervising and working within the charity or not for profit sectors alongside significant retail knowledge and experience. Demonstrating emotional intelligence, it is essential that you are a strong team player and can inspire and motivate those around you. You will be highly organised with the ability to prioritise as well as bringing excellent communication skills with the confidence to provide excellent customer service internally and externally.
If you are looking to join a supportive and high-functioning team and bring a clear alignment to the mission and values of the Charity, then we would welcome your application. You will join a friendly and inclusive team which provides support for the charity’s vital life-saving service.
Following completion of a three-month probationary period, we offer up to 6% employer pension contributions, a health cash plan which covers a wide range of healthcare treatments and life insurance.
About us
Midlands Air Ambulance Charity is an independent health care provider and is rated outstanding by the Care Quality Commission (CQC). We are responsible for delivering a pre-hospital emergency helicopter led service across the Midlands Region – we proudly serve the diverse communities of Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands.
Midlands Air Ambulance Charity (MAAC) is the largest Air Ambulance Charity in England serving a population of nearly seven million over six counties. We are an established healthcare provider with over three decades of experience.
Our core organisational divisions include:
- Emergency critical care service: Our three airbases play a pivotal role in delivering rapid critical prehospital emergency medical care, by ensuring that residents across the Midlands region have access to a network of air ambulance helicopters within 10 minutes.
- Charitable programme: We raise funds for our lifesaving service and play an active role within the communities of the six counties that we serve.
- Retail network: We have a growing portfolio of charity shops which contribute towards raising funds for helicopter and critical care car missions.
- Training provider: We deliver community life skill sessions, such as CPR, bleed control and defibrillation usage, alongside CPD accredited courses, ranging from workplace first aid training to specialist pre-hospital clinical training.
The organisation is driven by a longstanding and deep-rooted ‘One Team’ ethos:
Vision: Saving Lives by Saving Time – Today, tomorrow, and in the future.
Mission: To provide patients with outstanding pre-hospital care and life saving intervention through the operation of helicopter-led emergency medical services.
Values: Receptive, Recognition, Relevant, Respectful and Responsible.
We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).
Assistant Shop Manager – Wellington employer: Midlands Air Ambulance
Midlands Air Ambulance Charity is an exceptional employer that values flexibility and community impact, making it a rewarding choice for self-employed drivers. With a supportive work culture and the opportunity to contribute to a vital cause, you can enjoy the freedom of managing your own schedule while making a difference in people's lives. The charity also provides necessary badges and ID, ensuring you have everything you need to operate smoothly across various locations, including Shrewsbury.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager – Wellington
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Midlands Air Ambulance, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager – Wellington
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Midlands Air Ambulance that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Midlands Air Ambulance will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Midlands Air Ambulance and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Midlands Air Ambulance
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Midlands Air Ambulance, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Midlands Air Ambulance!
