At a Glance
- Tasks: Support the Shop Manager to maximise sales and lead a team of volunteers.
- Company: Join the Midlands Air Ambulance Charity, a leading healthcare provider saving lives.
- Benefits: Enjoy up to 6% pension contributions, health cash plan, and life insurance.
- Other info: Be part of a friendly team committed to saving lives and promoting wellbeing.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Experience in charity or retail sectors with strong leadership and communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Midlands Air Ambulance Charity is an independent health care provider and is rated outstanding by the Care Quality Commission (CQC). We are responsible for delivering a pre-hospital emergency helicopter led service across the Midlands Region, serving the diverse communities of Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands.
Midlands Air Ambulance Charity (MAAC) is the largest Air Ambulance Charity in England, serving a population of nearly seven million over six counties. We are an established healthcare provider with over three decades of experience. Our core organisational divisions include:
- Emergency critical care service – our three airbases play a pivotal role in delivering rapid critical prehospital emergency medical care, ensuring that residents across the Midlands region have access to a network of air ambulance helicopters within 10 minutes.
- Charitable programme – we raise funds for our lifesaving service and play an active role within the communities of the six counties that we serve, providing education programmes, volunteering opportunities and social engagement activities to support community cohesion and wellbeing.
- Retail network – we have a growing portfolio of charity shops which contribute towards raising funds for helicopter and critical care car missions, while supporting environmental and ethical causes.
- Training provider – we deliver community life skill sessions, such as CPR, bleed control and defibrillation usage, alongside CPD accredited courses, ranging from workplace first aid training to specialist pre-hospital clinical training.
The organisation is driven by a longstanding and deep-rooted ‘One Team’ ethos:
- Vision - Saving Lives by Saving Time - Today, tomorrow, and in the future.
- Mission - To provide patients with outstanding pre-hospital care and life saving intervention through the operation of helicopter-led emergency medical services.
- Values - Receptive, Recognition, Relevant, Respectful and Responsible.
About the role: We are seeking a dynamic and innovative person to work as part of a team with the Shop Manager at our Shop in Ross-on-Wye. You will work together to maximise shop sales and identify new income opportunities, while assisting to lead a team of our brilliant volunteers.
About you: You will have experience of supervising and working within the charity or not-for-profit sectors alongside significant retail knowledge and experience. It is essential that you are a strong team player who can inspire and motivate those around you. You will be highly organised with the ability to prioritise, bringing excellent communication skills and the confidence to provide excellent customer service.
If you are looking to join a supportive and high-functioning team and align with the mission and values of the Charity, we would welcome your application. Following completion of a six-month probationary period, we offer up to 6% employer pension contributions, a health cash plan covering a wide range of healthcare treatments, and life insurance.
How to apply: Please download the attached application form or send a full up-to-date CV with a covering letter introducing yourself and highlighting key achievements and experience relevant to the role to recruitment@midlandsairambulance.com. Please be advised that our shortlisting selection process is anonymised, and all personal information is removed from applications before being presented to the interview panel.
Other information: We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).
Assistant Shop Manager - Ross-on-Wye employer: Midlands Air Ambulance
Midlands Air Ambulance Charity is an outstanding employer, offering a dynamic work environment where you can make a real difference in the community. With a strong focus on employee growth and a supportive team culture, you will have the opportunity to develop your skills while contributing to our vital life-saving mission. Enjoy competitive benefits, including up to 6% employer pension contributions and a health cash plan, all within a friendly and inclusive atmosphere in Ross-on-Wye.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager - Ross-on-Wye
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, show us how your passion aligns with our goal of saving lives. It’s all about connecting your experience to what we do!
✨Tip Number 2
Don’t just sit back and wait for the interview; reach out! Connect with current employees on LinkedIn or through our website. Ask them about their experiences and get a feel for the team culture – it’ll help you stand out.
✨Tip Number 3
Prepare some questions that show you’re genuinely interested in the role and the charity. Ask about the shop’s goals or how we engage with the community. This shows us you’re not just looking for any job, but you want to be part of our mission.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows us you’re enthusiastic and appreciate the opportunity to chat about joining our amazing team.
We think you need these skills to ace Assistant Shop Manager - Ross-on-Wye
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our life-saving mission.
Tailor Your CV:Make sure your CV is tailored to the Assistant Shop Manager role. Highlight your retail experience and any relevant charity work. We love seeing how your background aligns with our values and the specific needs of the position.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us who you are beyond your CV. Share your key achievements and how they relate to the role. We appreciate a personal touch that shows us why you're the perfect fit for our team!
Apply Early:Don’t wait until the closing date to send in your application! We might close the vacancy early if we find the right candidate. So, get your application in as soon as you can through our website – we can’t wait to hear from you!
How to prepare for a job interview at Midlands Air Ambulance
✨Know the Mission and Values
Before your interview, take some time to really understand the mission and values of Midlands Air Ambulance Charity. They’re all about saving lives and community engagement, so think about how your own values align with theirs. Be ready to share examples of how you embody these values in your work.
✨Showcase Your Retail Experience
Since this role involves maximising shop sales and leading a team, be prepared to discuss your retail experience in detail. Think of specific instances where you’ve successfully driven sales or improved customer service. Highlight any innovative ideas you have for increasing income opportunities in the shop.
✨Demonstrate Team Leadership Skills
As an Assistant Shop Manager, you’ll need to inspire and motivate volunteers. Prepare to talk about your leadership style and provide examples of how you’ve effectively managed teams in the past. Emphasise your emotional intelligence and how it helps you connect with others.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the charity. Ask about their community engagement initiatives or how they measure success in their shops. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
