Community Support Worker – Community Wellbeing Team

Salary: £13.44 per hour

Employment Status: 25 Hours Per Week

Responsible To: Coordinator

Location: Weoley Castle Community Centre & Across Birmingham

Who We Look For

Are you a warm, personable, and caring individual who can motivate a wide range of people with all abilities? Do you have a passion for what you do, sports and recreational wellbeing activities, and are you a strong communicator with excellent problem-solving skills? Midland Mencap is looking to recruit a Community (Wellbeing) Support Worker to support citizens in participating in our Community Hub wellbeing programme across Birmingham.

What Does A Community (Wellbeing) Support Worker Do?

You will be part of a highly motivated and co-production focused community project, which primarily supports citizens with disabilities and additional needs and their families, to access a wide range of meaningful social, leisure and sport/recreational activities that increase self-confidence, improve health & wellbeing, and develop communication and social skills.

Main Duties and Responsibilities

• Facilitate and assist in the planning of a wide range of social, leisure and sport/recreational activities based on identified need over a 7-day week.
• Follow a person-centred approach when providing activities and support for adults (and their family/carers) with additional needs/disabilities.
• Take the lead for specific tasks as designated by the coordinator.
• Mentor and support new staff during their probationary period.
• Update and maintain online databases and filing systems.
• Collate evidence of impact against personalised and service outcomes.
• Develop positive and trusting relationships with citizens and their families to support them to fully engage in activities and remain as independent as possible.
• Respond to general enquiries via phone, email, and in person.
• Work with colleagues across Midland Mencap to develop joint activities and opportunities where possible.
• Ensure the safety and wellbeing of adults by proactively managing safeguarding principles and practices.
• Attend staff meetings before and after sessions on a planned basis to discuss and assess the progress of the service and attend training sessions.
• Follow financial and administrative procedures as directed by the Community Coordinator.
• Follow first aid procedures and keep records of all accidents, incidents and treatment given.
• Ensure that responsibilities are carried out in accordance with Health and Safety legislation and respond to health and safety issues.
• Maintain appropriate professional boundaries with adults, parents and carers, staff and volunteers across the service.
• Be available to work flexible hours city-wide across a 7-day a week rota.
• Carry out any other tasks as deemed appropriate by the organisation.
• Comply with all Midland Mencap policy and procedures and relevant legislation; including GDPR & Equal Opportunities.

Experience

• Experience of facilitating and delivering a range of recreational wellbeing activities in the community e.g. arts and crafts, cooking etc.
• Identifying individualised needs and outcome planning.
• Experience of communicating effectively with stakeholders (including citizens, families/carers, volunteers and partners).

• Experience of supporting adults with additional needs, using a person-centred approach.
• Experience of working in a community setting and building community links.
• Knowledge of community services.

Skills, Abilities & Attributes

• The ability to work as part of a team as well as on your own initiative.
• Accuracy and attention to detail.
• Excellent interpersonal and communication skills, both written and oral.
• A flexible approach to work.
• Excellent organisational skills.
• The ability to plan and manage your own time and prioritise your workload.
• Available to work evenings and weekends.

• Experience of working with and supporting volunteers.
• Knowledge of accessible communication methods.
• The ability to design and deliver your own activity sessions.
• Have relevant health and social care qualifications.
• Have a current driving licence with access to own transport.