At a Glance
- Tasks: Manage and mentor care teams supporting adults with learning disabilities.
- Company: Midland Mencap, a leader in innovative care services.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to excellence and community impact.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 2+ years experience in care, mentoring skills, and strong communication.
The predicted salary is between 30000 - 35000 £ per year.
Salary: £16.67 per hour
Responsible To: Registered Care Manager / Deputy Care Manager
Location: Birmingham (Head Office: Woodgate Valley)
Who We Look For
Are you a warm, personable, and caring individual who can empower and support people with a learning disability? Do you have passion for what you do, a strong communicator and have excellent problem‑solving skills? Midland Mencap is looking to recruit a Care Coordinator to manage and mentor frontline colleagues who provide care & support to adults with learning disabilities in Birmingham. We place a high value upon integrity, ethical standards, and a commitment to excellence. Midland Mencap’s Domiciliary Care Service is constantly innovating in our pursuit of delivering the best life outcomes for everyone we support. To achieve these goals, we need individuals who are prepared to drive progress and interact confidently with staff, citizens, families, and professionals. We seek applications from candidates who thrive in a fast‑paced environment and who can bring their skills, creativity, and care experience to a role where no two days are the same.
What Does A Coordinator Do?
Care Coordinators are responsible for providing line management support to our dispersed care teams. You’ll have oversight for the quality of service provided by staff, rota management, reviews, care plans, risk assessments and supervisions. This post requires you to ensure that we provide outstanding care to adults with a learning disability within their home environment, and that they remain an active part of the local community. You will monitor frontline staff performance, work closely with health/social care professionals, and ensure that care we deliver meets CQC standards and Midland Mencap’s policies. This role requires a high degree of organisation. You will be responsible for completing reviews, care planning, conducting risk assessments and carrying out regular visits to homes and projects. This will include attending multi‑disciplinary meetings, liaising directly with families, and ensuring citizens are on the correct benefits. The ideal candidate will work in a person‑centred way and enable individuals to exercise choice and control over their own lives to maximise independence. This role involves lots of problem solving in order that we make things possible for the citizens we support. There’s a need to be responsible, confident, and tactful in how you approach tasks and the variety of citizens, families, and professionals you will encounter in the course of your duties. With the support of experienced Care Managers, you’ll need to be able to work on your own initiative, be comfortable lone working and able to maintain comprehensive digital records.
Experience
- A minimum of 2 years experience working with people with Learning Disabilities.
- Experience working within a community care setting.
- Experience of mentoring, supporting and supervising staff.
- Knowledge of the social care sector, NHS services & CQC.
Skills, Abilities & Attributes
- Ability to plan and allocate care staff and team rotas.
- Ability to support, motivate and lead a team towards set objectives.
- Ability to demonstrate initiative and decision‑making calls.
- Ability to maintain and uphold all policies and procedures.
- Ability to interview and select potential frontline staff.
- Ability to oversee and/or carry out staff induction training.
- Ability to communicate effectively with colleagues, citizens, carers, professionals, and other agencies.
- Ability to establish and maintain effective working relationships.
- Well organised, with good literacy and numeracy skills.
- Willing to work flexibly for the benefit of citizens.
- Ability to support & supervise staff individually and within teams.
- A keen eye for detail and a passion for high standards.
- Strong IT literacy, with the ability monitor and maintain staff & citizen records via a digital case management system.
- Demonstrate an understanding of confidentiality & GDPR.
- Willing to take part in an On‑Call rota.
- Car driver with valid license (Note: Business Insurance Cover required).
Training & Qualifications
- Diploma/ NVQ Care Level 3+ or willing to undergo training to achieve this.
Domiciliary Care Coordinator & Team Mentor in Birmingham employer: Midland Mencap
Midland Mencap is an exceptional employer that prioritises the well-being and development of its staff while delivering outstanding care to adults with learning disabilities in Birmingham. With a strong commitment to integrity and excellence, we foster a supportive work culture that encourages creativity and problem-solving, offering ample opportunities for professional growth and training. Join us in making a meaningful impact in the community, where every day brings new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Domiciliary Care Coordinator & Team Mentor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination and mentoring. Think about your past experiences and how they relate to the role. We want you to shine and show how you can empower others!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of challenges you've faced in care settings and how you overcame them. This will demonstrate your ability to think on your feet and adapt to changing situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Midland Mencap and making a difference in the community.
We think you need these skills to ace Domiciliary Care Coordinator & Team Mentor in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting individuals with learning disabilities shine through. We want to see that you genuinely care about making a difference in their lives!
Tailor Your Experience:Make sure to highlight your relevant experience in community care and mentoring. We’re looking for specific examples that demonstrate your skills and how they align with the role of Care Coordinator.
Be Organised:Since this role requires a high degree of organisation, structure your application clearly. Use headings and bullet points where necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Midland Mencap!
How to prepare for a job interview at Midland Mencap
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with Midland Mencap’s values and the specific responsibilities mentioned in the job description. This will help you demonstrate your passion for supporting individuals with learning disabilities and show that you’re genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience working with people with learning disabilities. Prepare specific examples of how you've mentored or supported staff in the past, and how you’ve tackled challenges in a community care setting. This will highlight your problem-solving skills and ability to lead a team effectively.
✨Communicate Clearly
As a Care Coordinator, communication is key. Practice articulating your thoughts clearly and confidently. Think about how you would explain complex care plans or risk assessments to families or colleagues. This will not only showcase your communication skills but also your ability to build relationships with various stakeholders.
✨Demonstrate Your Organisational Skills
Since the role requires a high degree of organisation, be prepared to discuss how you manage your time and prioritise tasks. You might want to share examples of how you’ve successfully managed rotas or conducted reviews in the past. This will reassure the interviewers that you can handle the fast-paced environment they described.
