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- Tasks: Manage and mentor care teams supporting adults with learning disabilities.
- Company: Midland Mencap, a leader in innovative care services.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with varied tasks and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 2+ years experience with learning disabilities and strong communication skills.
The predicted salary is between 30000 - 35000 £ per year.
Salary: £16.67 per hour
Employment Status: 37 Hours Per Week.
Responsible To: Registered Care Manager / Deputy Care Manager
Location: Birmingham (Head Office: Woodgate Valley)
Who We Look For
Are you a warm, personable, and caring individual who can empower and support people with a learning disability? Do you have passion for what you do, a strong communicator and have excellent problem-solving skills? Midland Mencap is looking to recruit a Care Coordinator to manage and mentor frontline colleagues who provide care & support to adults with learning disabilities in Birmingham. We place a high value upon integrity, ethical standards, and a commitment to excellence. Midland Mencap’s Domiciliary Care Service is constantly innovating in our pursuit of delivering the best life outcomes for everyone we support. To achieve these goals, we need individuals who are prepared to drive progress and interact confidently with staff, citizens, families, and professionals. We seek applications from candidates who thrive in a fast-paced environment and who can bring their skills, creativity, and care experience to a role where no two days are the same.
What Does A Coordinator Do?
Care Coordinators are responsible for providing line management support to our dispersed care teams. You’ll have oversight for the quality of service provided by staff, rota management, reviews, care plans, risk assessments and supervisions. This post requires you to ensure that we provide outstanding care to adults with a learning disability within their home environment, and that they remain an active part of the local community. You will monitor frontline staff performance, work closely with health/social care professionals, and ensure that care we deliver meets CQC standards and Midland Mencap’s policies. This role requires a high degree of organisation. You will be responsible for completing reviews, care planning, conducting risk assessments and carrying out regular visits to homes and projects. This will include attending multi-disciplinary meetings, liaising directly with families, and ensuring citizens are on the correct benefits. The ideal candidate will work in a person-centred way and enable individuals to exercise choice and control over their own lives to maximise independence. This role involves lots of problem solving in order that we make things possible for the citizens we support. There’s a need to be responsible, confident, and tactful in how you approach tasks and the variety of citizens, families, and professionals you will encounter in the course of your duties. With the support of experienced Care Managers, you’ll need to be able to work on your own initiative, be comfortable lone working and able to maintain comprehensive digital records.
Experience
- Essential: A minimum of 2 years experience working with people with Learning Disabilities.
- Desirable: Experience working within a community care setting. Experience of mentoring, supporting and supervising staff. Knowledge of the social care sector, NHS services & CQC.
Skills, Abilities & Attributes
- Essential: Ability to plan and allocate care staff and team rotas.
- Ability to support, motivate and lead a team towards set objectives.
- Ability to demonstrate initiative and decision‑making calls.
- Ability to maintain and uphold all policies and procedures.
- Ability to interview and select potential frontline staff.
- Ability to oversee and/or carry out staff induction training.
- Ability to communicate effectively with colleagues, citizens, carers, professionals, and other agencies.
- Ability to establish and maintain effective working relationships.
- Well organised, with good literacy and numeracy skills.
- Willing to work flexibly for the benefit of citizens.
- Ability to support & supervise staff individually and within teams.
- A keen eye for detail and a passion for high standards.
- Strong IT literacy, with the ability monitor and maintain staff & citizen records via a digital case management system.
- Demonstrate an understanding of confidentiality & GDPR.
- Willing to take part in an On‑Call rota.
- Car driver with valid licence (Note: Business Insurance Cover required).
Training & Qualifications
- Essential: Diploma/ NVQ Care Level 3+ or willing to undergo training to achieve this.
Closing Date: Sunday 17th May 2026
Care Coordinator – Domiciliary Care Service in Birmingham employer: Midland Mencap
Contact Detail:
Midland Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator – Domiciliary Care Service in Birmingham
✨Tip Number 1
Get to know the company! Research Midland Mencap and their values. When you understand what they stand for, you can tailor your conversations to show how your experience aligns with their mission.
✨Tip Number 2
Practice your communication skills! As a Care Coordinator, you'll need to interact with various people. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to care services. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Midland Mencap.
We think you need these skills to ace Care Coordinator – Domiciliary Care Service in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting individuals with learning disabilities shine through. We want to see your genuine interest in making a difference in their lives!
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This reflects the organisational skills we value in a Care Coordinator.
Highlight Relevant Experience: Don’t forget to showcase your experience working with people with learning disabilities. We’re looking for candidates who can demonstrate their ability to lead and support teams effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy, which is a bonus!
How to prepare for a job interview at Midland Mencap
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Coordinator and the specific responsibilities involved. Familiarise yourself with Midland Mencap’s values and how they align with your own experiences in care. This will help you demonstrate your passion and commitment during the conversation.
✨Showcase Your Communication Skills
As a Care Coordinator, strong communication is key. Prepare examples of how you've effectively communicated with colleagues, families, and professionals in past roles. Think about times when you’ve had to resolve conflicts or support team members, as these stories will highlight your interpersonal skills.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Prepare to discuss specific challenges you've faced in care settings and how you approached them. This could include managing staff performance or ensuring quality care for individuals with learning disabilities.
✨Demonstrate Your Organisational Skills
The role requires excellent organisation, so be prepared to talk about how you manage your time and prioritise tasks. Share examples of how you've successfully handled multiple responsibilities, such as rota management and care planning, while maintaining high standards of care.