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- Tasks: Manage a retirement living scheme and ensure excellent housing services for residents.
- Company: Midland Heart, a supportive and inclusive housing organisation.
- Benefits: Part-time hours, competitive salary, and a rewarding work environment.
- Why this job: Make a real difference in the lives of older residents while gaining valuable experience.
- Qualifications: Customer service experience; passion for helping others; IT skills.
- Other info: Flexible working days and opportunities for career growth.
The predicted salary is between 9232 - 10700 £ per year.
Job Description
We're seeking a part time Scheme Manager to join our Specialist Housing team!
Scheme Manager (Part Time)
Salary:£9,232.79 per annum actual (£26,929 per annum FTE)
Hours:12 hours per week
Contract:Permanent
Based:Oswestry Road, Ellesmere, Shropshire, SY12 0BY
Our places are leasehold schemes where residents live independently and Midland Heart manage housing/property related services.
As a Scheme Manager, you'll be responsible for the day-to-day management of Oswestry Road, a leasehold Retirement Living Scheme for over 55s comprising of 26 bungalows residing in the picturesque town of Ellesmere, Shropshire.
As a Scheme Manager, your responsibilities include, but are not limited to:
- Delivering an excellent housing management service by ensuring that repairs, grounds maintenance and environmental services are coordinated effectively and delivered to a high standard.
- Ensuring the scheme is safe for residents by completing regular compliance checks including health & safety, building safety & fire safety, in line with regulatory requirements.
- Developing and maintaining positive relationships with our residents, interacting with them regularly to ensure their needs are understood and key messages are delivered.
This is a part time role, working 12 hours per week over a minimum of 2 days between 9am-5pm, Monday to Friday. We're happy to discuss the days of work / specific hours with the successful candidate to ensure it works for all.
This is an ideal opportunity for someone looking to top up their income or if you're seeking a new role that can work around your personal life.
Our ideal candidate?We're looking for a person who is able to engage and communicate with a variety of people, including residents, contractors and colleagues, who is passionate about delivering a brilliant service. Your application will also demonstrate:
- Previous experience of working in a customer facing role experience of working with older people is preferred but not essential.
- Previous experience of applying building safety practices such as health & safety, building safety & fire safety checks.
- The ability to manage your time and workload effectively and be able to easily adapt to changing demands.
- Practical IT skills, including Microsoft Office and in-house systems.
- Level 3 Housing Management qualification or the willingness to work towards one.
Our residents value face-to-face interaction and so the successful candidate will be based on site at Oswestry Road.
There may be times you're required to travel to our Birmingham City Centre office to attend training, team meetings etc.
Who is Midland Heart?We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Closing Date: 16 November 2025
Interested?
Applying is easy – simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
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Scheme Manager (Part Time) employer: Midland Heart
Contact Detail:
Midland Heart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager (Part Time)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Midland Heart. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Scheme Manager, especially your customer service skills and any relevant safety practices you've applied.
✨Tip Number 3
Show your personality! When you meet the team, let your passion for helping others shine through. Share stories about your previous experiences working with older people or in customer-facing roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Scheme Manager (Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Scheme Manager role. Highlight any relevant experience, especially in customer-facing roles or working with older people. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your understanding of housing management and compliance checks.
Showcase Your Communication Skills: As a Scheme Manager, you'll be interacting with residents and contractors regularly. In your application, give examples of how you've effectively communicated in previous roles. We love seeing those interpersonal skills in action!
Apply Through Our Website: Don't forget to apply through our website! It's super easy – just click the apply button, upload your CV and cover letter, and you're good to go. We can't wait to see your application!
How to prepare for a job interview at Midland Heart
✨Know the Scheme Inside Out
Before your interview, make sure you understand the specifics of the Oswestry Road scheme. Familiarise yourself with the services provided, the needs of the residents, and any recent developments in the area. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your People Skills
As a Scheme Manager, you'll be interacting with a variety of people. Prepare examples from your past experiences where you've successfully engaged with residents or managed relationships. Highlight your communication skills and how you adapt your approach to different individuals.
✨Demonstrate Compliance Knowledge
Brush up on health and safety regulations, building safety practices, and fire safety checks. Be ready to discuss how you would ensure compliance in the scheme. This will demonstrate your readiness to take on the responsibilities of the role.
✨Be Ready to Discuss Flexibility
Since this is a part-time role, be prepared to talk about your availability and how you can manage your time effectively. Think about how you can balance the 12 hours per week while ensuring that the needs of the residents are met. This shows your commitment to the role and your ability to adapt.
