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- Tasks: Lead a team to ensure homes are well maintained and repairs are completed to high standards.
- Company: Join Midland Heart, a leading housing organisation dedicated to providing affordable homes.
- Benefits: Enjoy a competitive salary, van, fuel card, and access to amazing company perks.
- Why this job: Make a real difference in people's lives by ensuring their homes are safe and comfortable.
- Qualifications: Experience in building supervision and a passion for team management required.
- Other info: Great career development opportunities in a supportive and inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our growing In-House Maintenance Team is seeking an experienced, customer-focused supervisor to join us as a Repairs Supervisor, to support the effective management of a multi-disciplined team of trade operatives, contractors and self-employed operatives. This role is crucial in ensuring our tenants\’ homes are well maintained and remain places they are proud to call home. You will be joining a class-leading in-house repairs service, supervising a team of operatives and ensuring Midland Heart\’s professional standards are maintained on the front-line. You will be required to travel to site as part of this role, and will be provided with a Midland Heart vehicle and fuel card, equipped with safety and tracking equipment.
What’s on Offer
- Competitive out-of-hours payments for frontline supervisors, ranging from £25 to £40 per call-out (Monday–Sunday/Bank Holidays).
- Midland Heart Van & Fuel Card.
- Equipment including power tools, full uniform and PPE, as well as a Mobile Phone and iPad.
- Access to healthcare benefits such as Medicash.
- Access to our Brilliant Benefits portal providing discounts on a variety of brands and retail stores.
- Up to 8% matched pension contributions, 25 days annual leave (increasing to 30 within 5 years plus the option to purchase 5 extra days per year) and career development support.
Your day-to-day responsibilities
- Team Leadership: Supervise, lead, and motivate a team of Trade Operatives and sub-contractors to deliver high-quality responsive repairs.
- Performance Management: Lead regular 1:1s and performance management reviews, ensuring your team remains well equipped to deliver the service.
- Service Delivery: Ensure an efficient, high-standard repairs service and drive tenant satisfaction.
- Safety & Quality: Conduct post-inspections to ensure all works meet technical specifications and strict Health & Safety standards.
Our ideal candidate
- A relevant qualification in a supervisory building related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience.
- Supervisory and team management experience in a repairs and maintenance setting, including evidence of performance management.
- Construction knowledge or experience, including Health & Safety legislation & CDM Regulations.
- Experience managing budgets alongside the associated financial administration.
Who are Midland Heart? We\’re one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we\’re here to develop your potential.
Interested? Please scroll down below for a full Role Profile. Applying is easy – simply register on our candidate portal and submit a comprehensive CV which clearly demonstrates why you\’re the ideal candidate for the job. Please be advised that we reserve the right to cease recruitment activity should suitable candidates be appointed prior to the advertised closing date. We\’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role
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Repairs Supervisor (Housing Repairs & Maintenance) employer: Midland Heart
Contact Detail:
Midland Heart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Supervisor (Housing Repairs & Maintenance)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing repairs and maintenance sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission to provide great homes for tenants.
✨Tip Number 3
Practice your responses to common interview questions, especially around team management and performance improvement. We want you to shine when discussing your experience leading teams!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Repairs Supervisor (Housing Repairs & Maintenance)
Some tips for your application 🫡
Show Off Your Experience: Make sure your CV highlights your supervisory and team management experience in repairs and maintenance. We want to see how you've led teams and improved performance, so don’t hold back on those achievements!
Tailor Your CV: Take a moment to customise your CV for this role. Use keywords from the job description, like 'customer-focused' and 'health and safety standards', to show us you’re the perfect fit for our Repairs Supervisor position.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website: Don’t forget to apply through our candidate portal! It’s super easy and ensures your application gets to us directly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Midland Heart
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety legislation, as well as the specifics of repairs and maintenance. Being able to discuss these topics confidently will show that you're not just a people leader, but also someone who understands the technical side of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved performance. This will help demonstrate your ability to drive results and maintain high standards.
✨Be Customer-Focused
Since this role is all about ensuring tenants are happy with their homes, be ready to talk about how you've prioritised customer service in previous roles. Share any experiences where you went above and beyond to meet customer needs.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to repairs and maintenance, team dynamics, and how success is measured. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
