Repairs Supervisor (Housing Repairs & Maintenance)

Our growing In-House Maintenance Team is seeking an experienced, customer-focused supervisor to join us as a Repairs Supervisor, to support the effective management of a multi-disciplined team of trade operatives, contractors and self-employed operatives. This is a great opportunity for a motivated people leader with a proven track record of driving team performance and improvement.

This role will be key in ensuring our tenants\’ homes are well maintained and remain places they are proud to call home. You will be joining a class‑leading in‑house repairs service, supervising a team of operatives and ensuring Midland Heart’s professional standards are maintained on the front‑line.

Your day‑to‑day responsibilities will include:

• Supervise a team of Trade Operatives and sub‑contractors as they carry out responsive repairs in tenanted properties.
• Lead and motivate the team to maintain a high standard of repairs whilst adhering to excellent health & safety standards in our homes.
• Complete post inspections of works to ensure everything is completed according to specification and is contractually compliant.
• Assist with the delivery of an efficient in‑house repairs service, ensuring work is completed to a high standard and in a time‑effective manner.
• Conduct regular 1:1s and performance reviews to ensure individuals provide excellent customer service to both internal and external stakeholders.
• Collaborate with other business functions to implement data‑driven improvements, always seeking to provide the best all‑round service for our tenants.

Our ideal candidate? Your application will demonstrate the following:

• A relevant qualification in a building‑related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience.
• Supervisory and team management experience in a repairs and maintenance setting, including the performance management of a team of Operatives.
• Construction knowledge or experience, including Health & Safety legislation & CDM Regulations.
• Experience managing budgets alongside the associated financial administration.

What\’s on offer?

As well as a competitive salary and a Van + Fuel Card, you’ll also have access to our award‑winning company benefits. This includes access to Medicash, discounts with many big brands, and up to 8% matched pension contributions. For more information on our company benefits, please click here.

Who are Midland Heart?

We’re one team working together for our tenants; a large and ambitious housing organisation providing more people with an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested?

Please scroll down below for a full Role Profile. Applying is easy – simply register on our candidate portal and submit a comprehensive CV which clearly demonstrates why you’re the ideal candidate for the job. Please be advised that we reserve the right to cease recruitment activity should suitable candidates be appointed prior to the advertised closing date.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.