Midland Heart is seeking a proactive Resource Planner to coordinate repairs and maintenance scheduling, ensuring tenants receive timely, high-quality service.
You will raise and schedule appointments, manage diaries, liaise with tenants and operatives, and monitor progress to meet KPIs. A fast-paced, customer-focused environment requires strong prioritisation and IT scheduling skills.
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Repairs Scheduling Specialist β Tenant Service employer: Midland Heart
Midland Heart is an exceptional employer, offering a dynamic work environment where your contributions directly impact the lives of tenants. With a strong commitment to employee development and a culture that values collaboration and inclusivity, you will find ample opportunities for growth and professional advancement. Located in Birmingham, our office fosters a supportive atmosphere, ensuring that every team member feels valued and empowered to succeed.