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- Tasks: Ensure high-quality repairs and maintenance in tenants' homes through inspections and performance monitoring.
- Company: Join Midland Heart, a top-rated housing organisation dedicated to providing affordable homes.
- Benefits: Competitive salary, van + fuel card, Medicash, discounts, and up to 8% matched pension contributions.
- Why this job: Make a real difference in tenant satisfaction while growing your skills in a supportive environment.
- Qualifications: Relevant building qualification or equivalent experience in property inspections and compliance.
- Other info: Be part of a diverse team where your contributions are valued and rewarded.
The predicted salary is between 36000 - 60000 £ per year.
Quality Inspector (Housing Repairs & Maintenance)
Join to apply for the Quality Inspector (Housing Repairs & Maintenance) role at Midland Heart.
Overview
Our growing In-House Maintenance Team is seeking an experienced maintenance professional to join us as a Quality Inspector, helping ensure all completed repairs and maintenance works are of high quality and comply with current legislative requirements. This is a key role in driving positive tenant satisfaction and continuous improvement to our class-leading repairs service and is a great opportunity for a driven individual to expand their knowledge in Repairs & Maintenance.
Responsibilities
- Conduct post inspections on all repair and maintenance works to ensure a high-quality repairs service is delivered in our tenants\’ homes.
- Monitor contractor and operative performance and adherence to agreed-upon quality standards and timelines.
- Communicate effectively with tenants regarding repairs and maintenance activities, addressing any concerns related to the quality of work performed.
- Maintain accurate and detailed records of inspections, findings, corrective actions, and follow-up activities.
- Identify trends, common issues, and opportunities for process improvements/corrective action plans in repairs and maintenance.
Our ideal candidate
- A relevant qualification in a building related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience.
- Experience carrying out property inspections and a good understanding of relevant building regulations and compliance legislation.
- Proven knowledge and experience of repairs and maintenance works, including a good understanding of Health & Safety legislation & CDM Regulations.
- Experience managing budgets alongside the associated financial administration.
- Experience using various IT systems to manage and track data used for producing detailed reports.
Please note, if you do not meet all of the above criteria we are happy to consider your application on a developmental basis – your cover letter should address why you feel you\\\’d still be a good fit for the role of a Quality Inspector.
What’s on offer
As well as a competitive salary and a Van + Fuel Card, you\\\’ll also have access to our award winning company benefits. This includes access to Medicash, access to our benefits portal offering you discount with many big brands as well as up to 8% matched pension contributions. For more information on our company benefits, please click here.
Who are Midland Heart?
We\\\’re one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. As one of the top 50 large companies to work for in the UK, we welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.
Interested?
Please scroll down below for a full Role Profile. Applying is easy – simply register on our candidate portal and submit a comprehensive CV and cover letter which clearly demonstrate why you\’re the ideal candidate for the job.
Please be advised that we reserve the right to cease recruitment activity should suitable candidates be appointed prior to the advertised closing date.
We\\\’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
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Quality Inspector (Housing Repairs & Maintenance) employer: Midland Heart
Contact Detail:
Midland Heart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Inspector (Housing Repairs & Maintenance)
✨Tip Number 1
Get to know the company inside out! Research Midland Heart's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to quality inspection and maintenance. Think about your past experiences and how they relate to the role. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. Remember, we’re rooting for you!
We think you need these skills to ace Quality Inspector (Housing Repairs & Maintenance)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Inspector role. Highlight your relevant experience in property inspections and any qualifications you have that relate to building regulations. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role, even if you don’t meet every single requirement. We love seeing enthusiasm and a willingness to learn, so let us know why you’re excited about this opportunity.
Showcase Your Communication Skills: As a Quality Inspector, communication is key. In your application, give examples of how you’ve effectively communicated with tenants or team members in the past. This will show us that you can handle tenant concerns and maintain high standards.
Apply Through Our Website: Don’t forget to apply through our candidate portal! It’s super easy and ensures your application gets to us directly. Plus, it helps us keep track of all applications efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Midland Heart
✨Know Your Stuff
Make sure you brush up on your knowledge of building regulations and compliance legislation. Being able to discuss these confidently will show that you’re serious about the Quality Inspector role and understand what’s required.
✨Showcase Your Experience
Prepare specific examples from your past work where you've conducted property inspections or managed repairs. Highlight any trends you identified and how you improved processes, as this will demonstrate your proactive approach to quality assurance.
✨Communicate Clearly
Since communication with tenants is key, practice how you would address their concerns regarding repairs. Think about how you can convey complex information in a simple way, showing that you can be both professional and approachable.
✨Bring Your Questions
Have a few thoughtful questions ready about the company’s approach to tenant satisfaction and quality standards. This not only shows your interest but also gives you insight into whether Midland Heart is the right fit for you.
