Midland Heart is expanding its Customer Contact Centre in Birmingham and seeks Customer Services Officers to join on a rota basis, evenings and overnights. You will be the first point of contact for 70,000+ tenants outside office hours, handling calls and digital queries with empathy and accuracy.
Full induction, training, and development opportunities are provided, with on-site parking, 35 days annual leave, pension and healthcare benefits as part of a competitive package.
Night & Weekend 24/7 Customer Support Officer employer: Midland Heart
Midland Heart is an exceptional employer, offering a dynamic work environment where your contributions directly impact the lives of tenants. With a strong commitment to employee development and a culture that values collaboration and inclusivity, you will find ample opportunities for growth and professional advancement. Located in Birmingham, our office fosters a supportive atmosphere, ensuring that every team member feels valued and empowered to succeed.
