Midland Heart in Birmingham is expanding its Customer Contact Centre to provide a 24/7 service for tenants. As a Customer Services Team Leader for the evening and night team, you will lead a team of Customer Services Officers, guiding them to resolve queries at first contact.
This permanent 35-hour role across 5 days, including weekends and bank holidays, is based onsite at the Bath Row office with parking.
Night & Evening Customer Services Team Leader (24/7) employer: Midland Heart
Midland Heart is an exceptional employer, offering a dynamic work environment where your contributions directly impact the lives of tenants. With a strong commitment to employee development and a culture that values collaboration and inclusivity, you will find ample opportunities for growth and professional advancement. Located in Birmingham, our office fosters a supportive atmosphere, ensuring that every team member feels valued and empowered to succeed.
