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- Tasks: Help keep communities clean and safe by removing rubbish and performing maintenance tasks.
- Company: Midland Heart is a large, inclusive housing organisation dedicated to providing affordable homes.
- Benefits: Enjoy a supportive workplace with opportunities for growth and development.
- Why this job: Make a real impact in your community while working in a dynamic environment.
- Qualifications: Experience in manual handling and basic property repairs is preferred.
- Other info: Flexible working across the Midlands and a commitment to inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Neighbourhood Ranger role at Midland Heart
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Join to apply for the Neighbourhood Ranger role at Midland Heart
We have a fantastic opportunity for a Ranger / Mobile Estates Operative to join our Housing Management team. This is a great opportunity to join us as we look to grow the team and set up in our new and improved West Midlands Hub.
This role is key in helping us ensure the delivery of excellent customer service to our tenants, by ensuring their properties remain clean and safe places they are proud to call home.
Your responsibilities will include:
- Physically removing fly tipping / rubbish and other hazards from communal areas (including bio-hazards).
- Assisting departments across the business with ad-hoc manual work for example, moving furniture across schemes etc.
- Carrying out ad-hoc maintenance, cleaning and caretaking duties to scheme communal areas and grounds, ensuring they are clean, safe and secure for residents.
- Carrying out routine safety checks across designated properties.
- Reporting repairs, incident and housing management issues to the relevant departments/organisations to ensure prompt remedial action is taken.
The ability to travel across a Midlands based patch is essential for this role.
Our ideal candidate? We\’re looking for someone who enjoys the challenge of working in a busy and fast paced -environment and can demonstrate a flexible approach to work – always putting the tenant at the heart of service delivery. Your application will highlight the following:
- Experience of dealing with and removing fly-tipping or experience in a similar manual handling role, moving large and heavy objects.
- Experience of carrying out basic property / grounds repairs or other basic DIY tasks.
- Experience of using basic IT to support your job role including the management of an email inbox.
Who are Midland Heart? We\’re one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you\’ll find a supportive and rewarding workplace where great people thrive.
Interested? Scroll down below for a full Role Profile. Applying is easy – simply register on our candidate portal and submit a CV and a cover letter explaining how your skills and experience fit this role.
Please note, suitable candidates may be invited in to take part in an assessment shortly after applying. We reserve the right to halt recruitment activity at any stage for this role. Interviews will be held at a central location in Birmingham.
We\’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
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Neighbourhood Ranger employer: Midland Heart
Contact Detail:
Midland Heart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Ranger
✨Tip Number 1
Familiarise yourself with the local area and its community needs. Understanding the specific challenges faced by residents in the West Midlands will help you demonstrate your commitment to providing excellent customer service during interviews.
✨Tip Number 2
Highlight any previous experience in manual handling or property maintenance. Be ready to discuss specific examples of how you've successfully dealt with similar tasks, such as removing fly-tipping or performing basic repairs.
✨Tip Number 3
Prepare for potential assessments by practising relevant skills. Since the role involves physical tasks, consider doing mock scenarios where you demonstrate your ability to handle heavy objects or perform cleaning duties efficiently.
✨Tip Number 4
Show your flexibility and teamwork spirit. Be ready to share examples of how you've adapted to changing situations in previous roles, as this is crucial for a fast-paced environment like the one at Midland Heart.
We think you need these skills to ace Neighbourhood Ranger
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Neighbourhood Ranger position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling Cover Letter: Write a cover letter that clearly explains how your skills and experiences make you a suitable candidate for the role. Be sure to mention your experience with manual handling, property repairs, and customer service.
Highlight Relevant Experience: In your CV, emphasise any previous roles or tasks that involved dealing with fly-tipping, basic DIY, or maintenance work. Use specific examples to demonstrate your capabilities and achievements in these areas.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Midland Heart
✨Show Your Passion for Community Service
Make sure to express your enthusiasm for helping the community and improving living conditions for tenants. Share any relevant experiences where you've made a positive impact in your previous roles.
✨Demonstrate Practical Skills
Be prepared to discuss your experience with manual handling, such as removing fly-tipping or performing basic repairs. Highlight specific examples that showcase your ability to handle physical tasks effectively.
✨Emphasise Flexibility and Adaptability
Since the role requires a flexible approach to work, be ready to provide examples of how you've adapted to changing situations in past jobs. This will show that you can thrive in a busy environment.
✨Prepare for Safety and Maintenance Questions
Expect questions related to safety checks and maintenance duties. Brush up on your knowledge of basic safety protocols and be ready to explain how you would ensure properties remain safe and secure for residents.