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- Tasks: Manage estates and ensure a safe, welcoming environment for residents.
- Company: Join a forward-thinking organisation dedicated to community well-being.
- Benefits: Flexible working options, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with travel involved, perfect for those who love variety.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for an Estates Officer to join us on a 12-month Fixed-Term Contract to help deliver a high-quality estate management service to our tenants, ensuring their property is one they are proud to call home. Your role will be to deliver a high-quality estate management service that reduces the risk of harm to residents, damage to our assets and tenancy failure, through professional and timely interventions.
Day‑to‑day responsibilities:
- Oversee the management of all communal and non‑communal spaces with a focus on safety and performance, managing our contracts.
- Proactively manage abandonments, pest and vermin treatments and estate improvements.
- Oversee Health and Safety functions including managing emergency response plans and fire risk actions.
- Form effective relationships with customers to maximise the duration of their tenancy from sign‑up to termination.
- Collaborate with customers in order to shape, develop and continually improve our services.
You'll be required to travel for this role regularly, therefore our ideal candidate will either hold a full UK driving licence or evidence of the ability to travel throughout the area of operation. To deliver this role successfully, expect to be out on patch 4 days per week with 1 day per week working from Bath Row, West Midlands Hub or from home dependent on business needs.
Our Ideal Candidate:
- Proven experience within a housing management or estates role; managing complex patches, including oversight of grounds maintenance, cleaning services, and resolving environmental issues such as fly‑tipping and pest control.
- Experience of collaborating with external agencies, including the Police and Local Authorities, to address and resolve community‑level issues.
- Practical knowledge and experience of building safety regimes, including conducting fire safety checks, site walkarounds, and maintaining rigorous safety checklists.
- Ability to manage a dynamic and demanding patch, with the flexibility to reprioritise tasks in a fast‑paced environment.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
Estates Officer (Fixed-Term Contract) employer: Midland Heart
Contact Detail:
Midland Heart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Officer (Fixed-Term Contract)
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with managing complex patches and your ability to handle safety checks. Make sure they see how you can bring value to their team.
✨Tip Number 3
Be proactive! If you spot an opportunity that fits your skills, don’t wait for it to be advertised. Reach out directly through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company’s values and recent projects. Tailor your answers to show how your experience aligns with their goals, especially in areas like community collaboration and safety management.
We think you need these skills to ace Estates Officer (Fixed-Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Estates Officer role. Highlight any relevant experience in housing management or estate services, and don’t forget to mention your ability to manage complex patches!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering high-quality estate management services and how your background makes you the perfect fit for our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles, especially those related to community issues or safety management. We love seeing candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Midland Heart
✨Know Your Stuff
Make sure you brush up on your knowledge of estate management and housing services. Familiarise yourself with the key responsibilities mentioned in the job description, like managing communal spaces and health and safety functions. This will show that you're genuinely interested and prepared for the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your experience in managing complex patches and collaborating with external agencies. Think about situations where you've resolved issues like pest control or fly-tipping, as these are directly relevant to the position.
✨Demonstrate Your People Skills
Since building effective relationships with customers is crucial, be ready to discuss how you've successfully engaged with tenants in the past. Share stories that highlight your communication skills and ability to work collaboratively to improve services.
✨Be Ready to Adapt
The role requires flexibility in a fast-paced environment, so prepare to discuss how you've managed changing priorities before. Think of examples where you've had to quickly adjust your plans or tasks to meet urgent needs, showcasing your adaptability and problem-solving skills.