Midland Heart is recruiting a Tenant Engagement Officer to drive tenant-led improvements across our housing services. Youβll coordinate engagement activities, analyse feedback and translate insights into practical recommendations for teams and managers.
This role combines office and community work (3 days on site, 2 days remote), requires travel across the Midlands, and offers a supportive environment with opportunities to shape service delivery.
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Tenant Engagement & Scrutiny Officer β Hybrid Role in Birmingham employer: Midland Heart
Midland Heart is an exceptional employer, offering a dynamic work environment where your contributions directly impact the lives of tenants. With a strong commitment to employee development and a culture that values collaboration and inclusivity, you will find ample opportunities for growth and professional advancement. Located in Birmingham, our office fosters a supportive atmosphere, ensuring that every team member feels valued and empowered to succeed.