At a Glance
- Tasks: Provide vital admin support and respond to property investment queries.
- Company: Join a supportive team in a collaborative environment.
- Benefits: Flexible part-time hours, work from home options, and professional development opportunities.
- Other info: Gain exposure to housing operations and enjoy a full induction.
- Why this job: Make a real impact while honing your customer service and admin skills.
- Qualifications: Some experience in admin roles and proficiency in Microsoft Office.
The predicted salary is between 12 - 15 £ per hour.
Service Delivery Coordinator – Fixed Term Contract (Part‑time 21h / wk)
Do you have a keen eye for detail, great interpersonal skills and the ability to provide brilliant customer service? We are recruiting a
Service Delivery Coordinator to provide vital administrative support.
This is a part‑time vacancy of 21 hours per week (Wednesday, Thursday & Friday) fixed‑term until April 2027.
Responsibilities
- Respond to property investment related queries from internal & external stakeholders and customers.
- Ensure all required certification is available for completed works, such as EPCs and Asbestos surveys.
- Process recharges and collaborate with the wider business.
- Triage and approve planned component referrals.
- Process orders, invoices and other contractual documentation.
- Input data and manage digital records, ensuring accuracy and currency.
Qualifications
- Some professional work experience, ideally in a target‑driven or administrative role.
- Experience using Microsoft Office (Excel, etc.) and ability to learn in‑house systems.
- Detail‑oriented with the ability to manage your own workload and collaborate with the wider team.
- Confident interacting with a variety of customers/stakeholders and committed to delivering excellent customer service.
- Working Conditions & Benefits
Full induction for the first week (5 days) on-site at our Birmingham head office. After training you may work from home based on team needs.
We offer a supportive and collaborative environment, opportunities to gain exposure to housing operations and support your professional development.
Application
Please upload a covering letter explaining how your skills and experience align with the role and our core values, no more than 500 words.
We reserve the right to close the advert prior to the advertised closing date.
We are proud to be a Disability Confident Employer.
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