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- Tasks: Manage insurance claims, investigate risks, and support compliance across the organisation.
- Company: Midland Heart, a dynamic housing organisation dedicated to providing affordable homes.
- Benefits: Great work environment, career development opportunities, and competitive rewards.
- Why this job: Make a real impact in risk management while developing your skills in a supportive team.
- Qualifications: Studying or accredited by the Chartered Insurance Institute with experience in insurance or finance.
- Other info: Join a diverse team committed to helping you succeed and grow in your career.
The predicted salary is between 30000 - 40000 £ per year.
Are you a proactive professional with an eye for detail and a passion for risk management? Do you thrive in a role where your investigative skills and coordination can protect an organisation's assets and reputation? As an Insurance Officer, you'll provide critical support to our Head of Governance and the wider Insurance function. You will play a key role in ensuring we meet our KPIs and SLAs, managing the end-to-end claims process, and helping to foster a culture of risk awareness across the business.
Responsibilities include but are not limited to:
- Claims Management & Investigation: Set up new claims and notify insurers promptly. You will collaborate with stakeholders including legal representatives, brokers, and internal teams to gather evidence, identify witnesses, and investigate claims to effectively determine liability.
- Financial Recovery & Compliance: Recover and reconcile insurance funds from insurers and third parties. You will process payments and purchase orders while ensuring all files are maintained and archived in strict accordance with Data Protection legislation.
- Risk Analysis & Reporting: Monitor insurance claims to identify trends and assist in implementing risk mitigation measures. You will support the Head of Governance by creating and amending reports, dashboards, and internal processes.
- Renewals & Strategic Support: Assist with annual renewals and tender exercises, including conducting full portfolio valuations. You will also provide guidance and training to other departments to ensure company-wide compliance with insurance regulations.
- General Administration: Act as the first point of contact for insurance-related telephone and email enquiries, take minutes at meetings, and stay informed about industry trends and best practices.
What We're Looking For:
- A member of or someone studying towards accreditation from the Chartered Insurance Institute.
- Experience in insurance administration, claims handling, or a similar risk-based environment.
- Experience of financial administration such as reconciling funds, raising purchase orders, and processing invoices.
- Proven ability to analyse data, identify trends, and produce high-quality reports and dashboards.
- Experience within the Property, Housing or Building sector.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
Insurance Officer in Birmingham employer: Midland Heart
Contact Detail:
Midland Heart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for an Insurance Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your claims management knowledge. Be ready to discuss how you've handled claims in the past and what strategies you used to ensure compliance and financial recovery. Show us your investigative skills!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at Midland Heart, where we’re all about providing affordable homes and supporting our team members' growth.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them why you’re the perfect fit for the Insurance Officer position.
We think you need these skills to ace Insurance Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Officer role. Highlight your experience in claims management, financial administration, and risk analysis. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about risk management and how your background makes you a great fit for our team. Keep it concise but impactful!
Showcase Your Investigative Skills: Since this role involves a lot of investigation, be sure to mention any relevant experiences where you've had to gather evidence or analyse data. We love seeing those problem-solving skills in action!
Apply Through Our Website: Don't forget to apply through our candidate portal! It's super easy and ensures your application gets to us directly. Plus, we can't wait to see what you bring to the table!
How to prepare for a job interview at Midland Heart
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance principles and risk management. Familiarise yourself with the claims process and be ready to discuss how you've handled similar situations in the past. This will show that you're proactive and detail-oriented, just like the role requires.
✨Showcase Your Investigative Skills
Prepare examples of how you've successfully investigated claims or managed risk in previous roles. Be specific about the steps you took, the challenges you faced, and the outcomes. This will demonstrate your ability to collaborate with stakeholders and effectively determine liability.
✨Data is Key
Since the role involves analysing data and producing reports, come prepared with examples of how you've used data to identify trends or improve processes. Highlight any experience you have with creating dashboards or reports, as this will be crucial for supporting the Head of Governance.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s approach to risk management and how they foster a culture of compliance. This shows your genuine interest in the role and helps you understand if the company aligns with your values.