At a Glance
- Tasks: Lead a high-impact legal service focused on tenant outcomes and case management.
- Company: Dynamic housing association committed to inclusive employment and community impact.
- Benefits: Flexible working, supportive team environment, and opportunities for career growth.
- Other info: Join a collaborative team in a vibrant city centre location.
- Why this job: Make a real difference in housing while developing your legal expertise.
- Qualifications: Experience in legal services, housing litigation, and strong stakeholder management skills.
The predicted salary is between 40000 - 50000 € per year.
About the Role
We're looking for an experienced housing professional to join us on a fixed‑term basis, up to 6 months, as Housing Legal Services Manager. You will lead a high‑impact legal service and play a key role in delivering effective, tenant‑focused outcomes. This opportunity is available while a senior member of our existing team is seconded to a key internal project, ensuring continuity, stability and ongoing service excellence.
Key Responsibilities
- Oversee the day‑to‑day management of housing and disrepair case pipelines, ensuring timely progression of cases
- Co‑ordinate and progress activity between internal teams and external legal providers
- Maintain oversight of caseloads and workstreams; liaising with panel solicitors to ensure cases move forward without unnecessary delay and within the agreed fee arrangements
- Ensure a consistent approach to pre‑action and court processes ensuring compliance with all applicable pre‑action protocols
- Support operational teams with legal advice on tenancy enforcement
- Track cases, identify trends and risks, to deliver clear reporting on performance, risks and outcomes to senior stakeholders
Qualifications & Experience
- Experience of managing or overseeing a legal services function, ideally gained within a housing association, local authority or social housing environment
- Significant experience overseeing housing litigation and disrepair casework, with a strong understanding of legal processes and risk
- A track record of overseeing high‑volume case pipelines and competing priorities effectively
- Experience leading teams and driving performance improvements
- Strong stakeholder management skills, including the ability to communicate complex legal issues clearly
- Experience managing external legal providers and working across multi‑functional teams
- A sound understanding of regulatory expectations within social housing
Location & Working Hours
Our Bath Row office is just minutes from Birmingham city centre, with excellent public transport links and all the amenities the city has to offer. You will be joining a supportive, collaborative team, working from the office an average of 3 days a week.
Inclusive Employment
We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact.
Housing Legal Services Manager in Birmingham employer: Midland Heart
Join us as a Housing Legal Services Manager in our vibrant Bath Row office, just minutes from Birmingham city centre. We pride ourselves on fostering a supportive and inclusive work culture that encourages professional growth and collaboration, ensuring you can make a meaningful impact while enjoying the benefits of excellent public transport links and local amenities. With a focus on tenant-centric outcomes and a commitment to service excellence, this role offers a unique opportunity to lead a high-impact legal service within a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Legal Services Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing law and recent trends in the sector. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing legal services and overseeing case pipelines. Use specific examples to demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Housing Legal Services Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your experience in managing legal services and overseeing housing litigation to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about housing legal services. Share examples of how you've successfully managed case pipelines or improved performance in previous roles, so we can see your impact.
Showcase Your Stakeholder Management Skills:In your application, emphasise your ability to communicate complex legal issues clearly. We want to know how you’ve effectively worked with internal teams and external legal providers to achieve tenant-focused outcomes.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at Midland Heart
✨Know Your Legal Stuff
Brush up on housing law and disrepair casework before the interview. Be ready to discuss specific legal processes and how they apply to tenant-focused outcomes. This shows you’re not just familiar with the theory but can also apply it in practice.
✨Showcase Your Management Skills
Prepare examples of how you've successfully managed high-volume case pipelines and led teams. Highlight any performance improvements you've driven and how you’ve effectively communicated complex legal issues to stakeholders.
✨Understand the Company’s Values
Research the organisation's mission and values, especially their commitment to inclusivity and collaboration. Be prepared to discuss how your personal values align with theirs and how you can contribute to a supportive team environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the challenges they face in managing legal services and how you can help address them. This demonstrates your genuine interest in the position and your proactive mindset.
