At a Glance
- Tasks: Provide frontline housing advice and support to tenants while managing tenancy issues.
- Company: Midland Heart, a leading housing provider with a focus on community support.
- Benefits: Full-time hours, professional development opportunities, and a supportive work environment.
- Other info: Join a dynamic team dedicated to safeguarding and supporting the community.
- Why this job: Make a real difference in people's lives by helping them navigate housing challenges.
- Qualifications: Empathy, strong communication skills, and a passion for helping others.
The predicted salary is between 31500 - 38500 £ per year.
Midland Heart is recruiting a Housing Advice Officer based in our city-centre office hub.
This full-time role focuses on tenancy management, safeguarding, and delivering frontline advice to tenants with professional, empathetic support.
You will resolve housing issues, triage cases, and coordinate with Police and Local Authorities to deliver multi‑agency solutions.
The role is office-based, 35 hours weekly, with shift patterns across core daytime hours.
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Housing Advice Officer: Frontline Support & Safeguarding in Birmingham employer: Midland Heart
Midland Heart is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, comprehensive healthcare benefits, and the provision of tools and a van for your role, you will have everything you need to succeed while making a meaningful impact in the Birmingham community.
