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- Tasks: Manage estates and ensure a safe, welcoming environment for residents.
- Company: Join a forward-thinking organisation dedicated to community well-being.
- Benefits: Flexible working options, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with travel involved, perfect for those who love variety.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for an Estates Officer to join us on a 12-month Fixed-Term Contract to help deliver a high-quality estate management service to our tenants, ensuring their property is one they are proud to call home. Your role will be to deliver a high-quality estate management service that reduces the risk of harm to residents, damage to our assets and tenancy failure, through professional and timely interventions.
Day‑to‑day responsibilities:
- Oversee the management of all communal and non‑communal spaces with a focus on safety and performance, managing our contracts.
- Proactively manage abandonments, pest and vermin treatments and estate improvements.
- Oversee Health and Safety functions including managing emergency response plans and fire risk actions.
- Form effective relationships with customers to maximise the duration of their tenancy from sign‑up to termination.
- Collaborate with customers in order to shape, develop and continually improve our services.
You'll be required to travel for this role regularly, therefore our ideal candidate will either hold a full UK driving licence or evidence of the ability to travel throughout the area of operation. To deliver this role successfully, expect to be out on patch 4 days per week with 1 day per week working from Bath Row, West Midlands Hub or from home dependent on business needs.
Our Ideal Candidate:
- Proven experience within a housing management or estates role; managing complex patches, including oversight of grounds maintenance, cleaning services, and resolving environmental issues such as fly‑tipping and pest control.
- Experience of collaborating with external agencies, including the Police and Local Authorities, to address and resolve community‑level issues.
- Practical knowledge and experience of building safety regimes, including conducting fire safety checks, site walkarounds, and maintaining rigorous safety checklists.
- Ability to manage a dynamic and demanding patch, with the flexibility to reprioritise tasks in a fast‑paced environment.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
Estates Officer (Fixed-Term Contract) in Birmingham employer: Midland Heart
Contact Detail:
Midland Heart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Officer (Fixed-Term Contract) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to estate management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've tackled challenges in previous roles, especially those related to safety and community issues. This will demonstrate your ability to handle the dynamic nature of the Estates Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Estates Officer (Fixed-Term Contract) in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in housing management and estate services. We want to see how your skills align with the role of Estates Officer, so don’t hold back on showcasing relevant achievements!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles, especially those related to community issues or safety management. We love seeing candidates who can think on their feet and come up with effective solutions!
Highlight Your Collaborative Spirit: Since this role involves working with various stakeholders, make sure to mention any experience you have in collaborating with external agencies or building relationships with customers. We value teamwork and want to know how you can contribute to our community-focused approach.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Midland Heart
✨Know Your Stuff
Make sure you brush up on your knowledge of estate management and housing services. Familiarise yourself with the key responsibilities mentioned in the job description, like health and safety functions and managing communal spaces. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience in housing management or estates roles. Prepare specific examples of how you've managed complex patches or resolved environmental issues. This will help demonstrate your capability to handle the responsibilities of the role.
✨Build Rapport
Since the role involves forming effective relationships with customers, practice how you'll connect with the interviewers. Use friendly body language, maintain eye contact, and be open about your approach to customer service. This will highlight your interpersonal skills.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to estate management and community engagement. This shows that you're not just interested in the job, but also in how you can contribute to improving their services and making a positive impact.