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- Tasks: Manage estates, ensuring safety and quality for tenants while improving communal spaces.
- Company: Join a supportive team dedicated to creating safe and welcoming homes.
- Benefits: Flexible working options, travel opportunities, and a focus on professional growth.
- Other info: Dynamic role with a chance to collaborate with local agencies and communities.
- Why this job: Make a real difference in your community by enhancing living environments.
- Qualifications: Experience in housing management and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for an Estates Officer to join us on a 12-month Fixed-Term Contract to help deliver a high-quality estate management service to our tenants, ensuring their property is one they’re proud to call home. Your role will be to deliver a high-quality estate management service that reduces the risk of harm to residents, damage to our assets and tenancy failure, through professional and timely interventions.
Your day-to-day responsibilities will include:
- Oversee the management of all communal and non-communal spaces with a focus on safety and performance, managing our contracts.
- Proactively manage abandonments, pest and vermin treatments and estate improvements.
- Oversee Health and Safety functions including managing emergency response plans and fire risk actions.
- Form effective relationships with customers to maximise the duration of their tenancy from sign-up to termination.
- Collaborate with customers in order to shape, develop and continually improve our services.
You will be required to travel for this role regularly; therefore our ideal candidate will either hold a full UK driving licence or evidence of the ability to travel throughout the area of operation. To deliver this role successfully, expect to be out on patch 4 days per week with 1 day per week working from Bath Row, West Midlands Hub or from home dependent on business needs.
Our Ideal Candidate?
- Proven experience within a housing management or estates role; managing complex patches, including oversight of grounds maintenance, cleaning services, and resolving environmental issues such as fly-tipping and pest control.
- Experience of collaborating with external agencies, including the Police and Local Authorities, to address and resolve community-level issues.
- Practical knowledge and experience of building safety regimes, including conducting fire safety checks, site walkarounds, and maintaining rigorous safety checklists.
- Ability to manage a dynamic and demanding patch, with the flexibility to reprioritise tasks in a fast-paced environment.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
Estates Officer in Birmingham employer: Midland Heart
Contact Detail:
Midland Heart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with managing complex patches and your ability to handle safety checks. Make sure they see how you can bring value to their team.
✨Tip Number 3
Be proactive! If you spot an opportunity that fits your skills, don’t wait for it to be advertised. Reach out directly through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company’s values and recent projects. Tailor your answers to show how your experience aligns with their goals, especially in areas like community collaboration and safety management.
We think you need these skills to ace Estates Officer in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in housing management and estate services. We want to see how your skills align with the role of Estates Officer, so don’t hold back on showcasing relevant achievements!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles, especially those related to community issues or safety management. We love seeing candidates who can think on their feet and come up with effective solutions!
Highlight Your Collaborative Spirit: Since building relationships is key for this role, share instances where you’ve successfully worked with others, whether it’s colleagues, tenants, or external agencies. We’re all about teamwork here at StudySmarter, so let that shine through!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure we receive your details and can consider you for the Estates Officer position. Plus, it’s super easy to do!
How to prepare for a job interview at Midland Heart
✨Know Your Stuff
Make sure you brush up on your knowledge of estate management and housing services. Familiarise yourself with common issues like pest control, fire safety checks, and community engagement. This will show that you're not just interested in the role but also understand the challenges that come with it.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage complex patches and resolve environmental issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Build Rapport
Since the role involves collaborating with customers and external agencies, practice how you'll build relationships. Think about how you can connect with the interviewers by showing genuine interest in their work and discussing how you can contribute to improving their services.
✨Be Ready to Discuss Flexibility
Given the dynamic nature of the role, be prepared to talk about how you handle changing priorities. Share examples of times when you've successfully adapted to new challenges or reprioritised tasks in a fast-paced environment to keep things running smoothly.