At a Glance
- Tasks: Lead a team to ensure homes are well maintained and repairs are top-notch.
- Company: Join Midland Heart, a leading housing organisation focused on community and inclusivity.
- Benefits: Competitive salary, van + fuel card, health benefits, and discounts with big brands.
- Other info: Supportive workplace with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives by ensuring they have a safe and comfortable home.
- Qualifications: Experience in building management and team leadership in repairs and maintenance.
The predicted salary is between 36000 - 60000 £ per year.
Our growing In-House Maintenance Team is seeking an experienced, customer-focused supervisor to join us as a Disrepair Supervisor, to support the effective management of a multi-disciplined team of trade operatives, contractors and self-employed operatives. This is a great opportunity for a motivated people leader with a proven track record of driving team performance and improvement.
Your role will be crucial in ensuring our tenants' homes are well maintained and remain places they are proud to call home. You will be joining a class-leading in-house repairs service, supervising a team of operatives and ensuring Midland Heart's professional standards are maintained on the front-line.
Your day-to-day responsibilities will include:
- Supervise a team of Trade Operatives and sub-contractors as they carry out disrepair and Damp & Mould works in tenanted properties.
- Lead and motivate the team to ensure a high standard of repairs are maintained whilst adhering to excellent health & safety standards in our homes.
- Complete post inspections of works to ensure everything is completed according to specification and is contractually compliant.
- Complete regular 1:1's and performance reviews to ensure individuals provide excellent customer service to both internal and external stakeholders.
- Collaborate with other business functions to implement data-driven improvements, always seeking to provide the best all-round service for our tenants.
Our ideal candidate? Your application will demonstrate the following:
- A relevant qualification in a building related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience.
- Supervisory and team management experience in a repairs and maintenance setting.
- Construction knowledge or experience, including Health & Safety legislation & CDM Regulations.
- Experience managing budgets alongside the associated financial administration.
Whats on offer? As well as a competitive salary and a Van + Fuel Card, you will also have access to our award winning company benefits. This includes access to Medicash, access to our benefits portal offering you discount with many big brands as well as up to 8% matched pension contributions.
Who are Midland Heart? We are one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you will find a supportive and rewarding workplace where great people thrive.
Interested? Please see a link to the full Role Profile below. Applying is easy - simply register on our candidate portal and submit your CV and Cover Letter which together highlight your suitability against the above criteria. Please note, we are unable to accept applications without a Cover Letter. Applications close at midnight on Thursday 26th February 2026. Please be advised however, that we reserve the right to close application prior to this date, dependent on the volume of applications that we receive.
We are proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
Disrepair Supervisor in Birmingham employer: Midland Heart
Midland Heart is an excellent employer, offering a supportive and rewarding work environment where you can truly make a difference in the lives of our tenants. With a strong focus on employee growth, we provide access to comprehensive benefits, including a competitive salary, pension contributions, and discounts with major brands, all while fostering an inclusive culture that values diverse backgrounds. Join us in our mission to maintain high standards in housing, and be part of a dedicated team that thrives on collaboration and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Disrepair Supervisor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Disrepair Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Midland Heart and understanding their values. Show us that you’re not just another candidate, but someone who genuinely cares about providing excellent service to tenants and improving their homes.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team management and health & safety standards. We want to see how you handle real-life scenarios, so think of examples from your past experience that showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application in front of us. Make sure your CV and Cover Letter highlight your supervisory experience and passion for maintaining high standards in repairs.
We think you need these skills to ace Disrepair Supervisor in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Disrepair Supervisor role. Highlight your supervisory experience and any relevant qualifications in building or site management. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've led teams and improved performance in previous roles. Remember, we need to see your passion for customer service!
Showcase Your Construction Knowledge:Don’t forget to mention your construction knowledge, especially around Health & Safety legislation and CDM Regulations. This is crucial for the role, so let us know how you’ve applied this in your past experiences.
Apply Through Our Website:We encourage you to apply through our candidate portal. It’s super easy! Just register, upload your CV and cover letter, and you’re good to go. Remember, we can’t accept applications without a cover letter, so don’t skip that part!
How to prepare for a job interview at Midland Heart
✨Know Your Stuff
Make sure you brush up on your knowledge of building regulations, health and safety standards, and the specifics of disrepair works. Being able to discuss these topics confidently will show that you're not just a people leader but also someone who understands the technical side of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved performance. This is your chance to demonstrate your ability to drive results and maintain high standards in a repairs and maintenance setting.
✨Emphasise Customer Focus
Since this role is all about ensuring tenants are happy with their homes, be ready to talk about how you've prioritised customer service in your previous roles. Share specific instances where you went above and beyond to meet customer needs or resolve issues.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team's current challenges, how success is measured in the role, or what opportunities there are for professional development. It shows you're genuinely interested in the position and the company.
