At a Glance
- Tasks: Lead major investment projects to modernise homes and improve energy efficiency.
- Company: Midland Heart, a large housing organisation focused on community improvement.
- Benefits: Flexible working arrangements, supportive environment, and career growth opportunities.
- Other info: Join a diverse team dedicated to improving lives and creating inclusive communities.
- Why this job: Make a real impact on over 35,000 homes and contribute to sustainability.
- Qualifications: Experience in contract management within housing or construction is essential.
The predicted salary is between 56250 - 68750 £ per year.
Are you an experienced Contract Manager with a passion for improving homes and delivering large-scale investment programmes? At Midland Heart, we're investing in the future of our homes and communities. As our Contract Manager (Retrofit), you'll play a pivotal role in delivering our ambitious Homes for Modern Living programme alongside our wider retrofit and sustainability strategy. This is far more than a traditional contract management role. You'll lead the delivery of major investment projects that improve the quality, energy efficiency and sustainability of thousands of homes, ensuring they're fit for modern living whilst providing an excellent experience for our tenants.
From whole-house modernisation and retrofit projects through to contractor performance and customer engagement, you'll be at the heart of transforming our housing stock. This is an opportunity to make a lasting impact on over 35,000 homes and directly contribute to one of the largest housing investment programmes in the region.
You will have the opportunity to:
- Lead the delivery of our Homes for Modern Living programme, helping modernise homes through major planned investment and retrofit works.
- Support our ambition to improve approximately 6,000 homes to EPC Band C or above by 2030, reducing carbon emissions and tackling fuel poverty.
- Lead and develop a team of Contract Delivery Surveyors whilst managing high-value contractor relationships.
- Shape the future of Midland Heart's property investment strategy through innovation, technical expertise and exceptional contract management.
- Work collaboratively with tenants, contractors and internal stakeholders to ensure projects are delivered safely, efficiently and with customer satisfaction at the forefront.
As a Contract Manager, you'll be responsible for:
- Managing the delivery of whole-house modernisation, retrofit and major component replacement projects across our housing portfolio.
- Leading and developing a high-performing team of Contract Delivery Surveyors.
- Managing contractor performance, budgets, programmes and quality standards to ensure excellent service delivery.
- Undertaking site inspections, analysing property data and identifying suitable retrofit and planned investment solutions.
- Ensuring projects comply with PAS 2035, CDM Regulations, Health & Safety legislation and other relevant standards.
- Preparing contract documentation, reports and project information to support successful programme delivery.
- Working collaboratively with tenants to explain proposed improvements, manage expectations and ensure a positive customer experience throughout the works.
- Supporting the development of strategies that improve energy efficiency, reduce carbon emissions and deliver long-term value across Midland Heart's housing stock.
- Building strong relationships with internal teams, contractors and external stakeholders to ensure successful project outcomes.
- Driving continuous improvement through lessons learned, innovation and high-quality contract management.
You will join our Property Investment Team, where you'll play a leading role in delivering one of Midland Heart's largest strategic investment programmes. Working alongside experienced Surveyors, Senior Contract Managers and specialist contractors, you'll help deliver modern, energy-efficient homes whilst leading a motivated team and influencing the future direction of our investment programmes.
Your CV will demonstrate your suitability against the following criteria:
- Experience managing planned maintenance, retrofit, capital investment or major works contracts within housing, construction or property.
- Significant technical experience within construction or maintenance-related contract management, including contractor performance, quality assurance, budget management and statutory compliance.
- Experience delivering large-scale property improvement, modernisation or energy efficiency programmes.
As a smart working organisation, you can expect a balance of office, home and site-based working. Regular travel across Midland Heart's housing portfolio will be required.
We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.
Interested? Applications close at midnight on Tuesday 18th August 2026. Assessments are scheduled to take place week commencing Monday 24th August 2026 but are subject to change. Please be advised however, that we reserve the right to close applications prior to this date, dependent on the volume of applications that we receive. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
Contract Manager (Retrofit) in Birmingham employer: Midland Heart
Midland Heart is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, comprehensive healthcare benefits, and the provision of tools and a van for your role, you will have everything you need to succeed while making a meaningful impact in the Birmingham community.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager (Retrofit) in Birmingham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Midland Heart, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Contract Manager (Retrofit) at Midland Heart.
We think you need these skills to ace Contract Manager (Retrofit) in Birmingham
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Midland Heart
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
