At a Glance
- Tasks: Manage EICR compliance programmes and ensure tenant safety through effective contractor performance.
- Company: Midland Heart, a leading housing association focused on quality homes and community impact.
- Benefits: Supportive workplace, career growth opportunities, and the chance to make a real difference.
- Other info: Join a diverse team dedicated to creating inclusive environments and thriving careers.
- Why this job: Directly impact tenant safety and wellbeing while developing valuable skills in compliance management.
- Qualifications: Technical qualification or experience in electrical compliance and contractor management.
The predicted salary is between 35000 - 45000 £ per year.
As a Housing Association, we are dedicated to providing an exceptionally high standard of social housing, with a real focus on delivering safe, compliant, and high-quality homes for our tenants. At the same time, we are a commercially successful organisation, with a £232 million turnover and over 35,000 homes worth c.£4 billion. If you're someone who can connect purpose with performance, read on…
Our Contract Delivery Surveyor plays a vital role within our Property Services – Building Safety team. You will support and manage the delivery of a high-quality EICR Compliance programme through our supply chain partners, ensuring our tenants’ homes remain safe, compliant, and fit for the future while keeping our tenants at the heart of everything you do.
As a Contract Delivery Surveyor, you'll be responsible for:
- Support and manage the delivery of the EICR compliance programme, ensuring all electrical testing and certification meets current safety legislation.
- Monitor contractor performance against agreed KPIs and SLAs to ensure high standards and continuous service improvement.
- Assist with contract administration, resolving operational issues, and driving value for money.
- Help monitor budgets and delegated spend to ensure properties are maintained to the Decent Homes Standard.
- Collaborate with tenants, contractors, and internal teams to deliver a seamless service, using customer feedback to improve performance.
Why this role could be a fit for you:
- Make a difference – Your work will directly impact the safety and wellbeing of our tenants, ensuring their homes are secure, electrically compliant, and meet Decent Homes standards.
- Own the process – From undertaking condition surveys and validation to managing contractor KPIs, budget controls, and certification, you'll play a key role in delivering critical compliance services.
- Work with people – Build strong relationships with contractors, internal colleagues, and tenants to deliver a high-quality, customer-focused service, and represent the organisation at contract review meetings.
Our ideal candidate? Your CV and cover letter will highlight:
- A relevant technical qualification OR equivalent experience working within an electrical compliance, asset management, or maintenance environment.
- Experience overseeing EICR testing programmes, validating certification, managing remedial works, and applying UK electrical compliance standards (BS 7671).
- Experience managing contractors, monitoring performance against strict KPIs/SLAs, and ensuring robust cost‑effective service delivery.
- Excellent communication and customer service skills, with a track record of handling customer feedback to improve service delivery.
Who is Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.
Contract Delivery Surveyor (EICR Compliance) in Birmingham employer: Midland Heart
Midland Heart is an exceptional employer that prioritises the safety and wellbeing of its tenants while fostering a supportive and inclusive work environment. As a Contract Delivery Surveyor, you will have the opportunity to make a meaningful impact on the lives of residents, with access to professional growth and development within a large, ambitious housing organisation. With a focus on collaboration and continuous improvement, you'll thrive in a culture that values your contributions and encourages you to connect purpose with performance.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Delivery Surveyor (EICR Compliance) in Birmingham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Midland Heart, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Contract Delivery Surveyor (EICR Compliance) at Midland Heart.
We think you need these skills to ace Contract Delivery Surveyor (EICR Compliance) in Birmingham
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Midland Heart
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
