Midland Heart is seeking a Tenant Engagement Officer to drive tenant-led service improvements. You will coordinate scrutiny projects, engage tenants through My Voice, and interpret performance data to drive actionable recommendations.
The role involves presenting findings to senior managers, writing clear reports, and supporting audits. It offers a hybrid balance of office and community work with regional travel across the Midlands.
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Tenant Engagement & Scrutiny Specialist employer: Midland Heart Ltd
Midland Heart is an exceptional employer that offers a dynamic work environment where your contributions directly impact the lives of tenants. With a strong commitment to employee development, a collaborative culture, and a clear social purpose, you will find meaningful opportunities to grow your HR career while working alongside passionate colleagues in Birmingham. Join us to be part of a team that values diversity, innovation, and the drive to provide affordable housing solutions.
