Midland Heart Ltd is looking for Customer Services Officers to join their Customer Contact Centre in Birmingham. This office-based role involves providing a first-line response for over 70,000 tenants through calls, emails, and social media, resolving various issues promptly.
The ideal candidate will have a proven track record in customer service, excellent listening skills, and the ability to remain calm under pressure. The position offers various perks including 27 days of annual leave and access to exclusive discounts.
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