Midland Heart is seeking a Tenancy Services Advisor to join our specialist team on a fixed-term contract until 31 March 2027. You will support Tenancy Services Officers, manage your own caseload, and contribute to safeguarding and tenancy sustainment across multiple geographies.
The role requires strong customer service experience, knowledge of housing legislation, empathy, and resilience. You will work in a hybrid model with some home-working and travel across Midland Heart geographies.
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Remote Tenancy Services Advisor - Fixed-Term in Birmingham employer: Midland Heart Ltd
Midland Heart is an exceptional employer that offers a dynamic work environment where your contributions directly impact the lives of tenants. With a strong commitment to employee development, a collaborative culture, and a clear social purpose, you will find meaningful opportunities to grow your HR career while working alongside passionate colleagues in Birmingham. Join us to be part of a team that values diversity, innovation, and the drive to provide affordable housing solutions.